Ratings based on 120 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
70% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.3 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
Esperienza consigliata, lo staff è stato molto cordiale e disponibile… A Mendrisio per lavoro ci vado spesso, l’albergo è molto comodo alla stazione, cosa che ho sfruttato per recarmi in centro. Ma anche per una semplice camminata al lago. Credo da come sto scrivendo si capisca la bella esperienza che ho passato ed infatti ho lasciato 5 stelle su 5.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 28, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 16, 2023 on Hotels
Clean, comfortable though a bit hot in room open windows and closed shutters worked great for the night. Ate breakfast, nice selection also provided gluten free alternatives. Dinner service looked good, a lot of locals that is always a good sign. Service personnel spoke several languages which is great.
4 out of 5
by A traveller

Posted Sep. 24, 2022 on Hotels
I was stopping overnight to break a journey, and it was fine for that. Comfy bed and the owners were friendly and welcoming. But the room was too warm and I couldn't have the window open (at least to start with) because there was a very noisy fan just below my room.
1 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 23, 2022 on Expedia
5 out of 5
by A traveller from Zurich

Posted Aug. 15, 2019 on Expedia
Simple but very clean. The room was quite small but we were staying just a few hours so it was absolutely fine.
Comment from Hotel Management
Aug. 15, 2019 by Giada, Hotel Management
Dear Guest, thank you very much for your review and for choosing our hotel. We are happy you enjoyed your stay and we hope to welcome you back soon! Best regards,
4 out of 5
by A traveller

Posted Aug. 4, 2018 on Hotels
Everything was excelente
Comment from Hotel Management
Aug. 15, 2018 by Reception, Hotel Management
Thank you very much for your review, we are happy that you enjoyed your stay in our hotel! We hope to welcome you back soon!
3 out of 5
by A traveller

Basic hotel very near the station

Posted Mar. 28, 2018 on Expedia
The Svizzero has a wonderful, helpful staff and a good restaurant (expensive, but that's Switzerland for you). Rooms are small and cramped, and I'd hate to be a large person trying to use the shower there! Practically across the street from the rail station, so very convenient.
4 out of 5
by A traveller

Simple hotel 20 minutes south of Lugano

Posted Jun. 12, 2017 on Hotels
This small and basic hotel is located right next to the train station, which can take you to Lugano in less than 20 minutes. The staff were very friendly and efficient, and they spoke decent English. The room was quite small with old-fashioned furnishings, but still reasonably comfortable for a short stay. Everything looked clean except I did see a few cobwebs in one of the corners. WiFi was free and simple. Fortunately there was an air-conditioning unit in the room that worked well and kept the room cool (not guaranteed in these parts), but it was quite bulky and made it difficult to open/close the window or see the scenic view outside. The town of Capolago where the hotel is located is quite pretty and has several shops and restaurants, including one at the hotel. Despite the steep Swiss pricing (elsewhere in Europe this hotel might be half the price), I enjoyed my stay overall and would come back.
4 out of 5
by Lauren

This traveller left a rating score only Posted Jul. 17, 2016 on Hotels