Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ronanda,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 23 août 2024 sur Expedia
Always good staff
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kristina,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
par un voyageur
Publié le 22 août 2024 sur Expedia
After checking into our room and then visiting family, we noticed that the chair which was sitting at the little table in our room was yellow when we left and was blue when we returned. We were kind of shocked that someone had come into our room while we were gone. We checked our luggage and my wife's purse and discovered nothing missing.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dennis, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
par un voyageur
Publié le 21 août 2024 sur Hotels
par un voyageur
Publié le 21 août 2024 sur Expedia
Very clean, now that I remember during the night about 3:40 am the fire alarm went off was really loud and kept saying fire fire!! I got up looked out the window didn’t see anything went back to sleep
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Maria, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!Kaur J. #team6
par un voyageur
Ikke et hotel man bliver hængende ved.
Publié le 10 août 2024 sur HotelsVi fik indtrykket af, at det var et lidt utrygt kvarter. Vi havde i hvert fald ikke lyst til at blive hængende.
Sæben på værelset var brugt men lagt tilbage i plast pakken, hvilket var ret klamt. Der var ikke specielt godt gjort rent og vi fandt en sok under sengen, der ikke var vores egen.
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lars, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 8 août 2024 sur Hotels
Pool was very dirty and small. Room was dirty, staff rude
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Maz K.#Team6
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 4 août 2024 sur Expedia
Check in was quick and efficient, thank you. Reception area appearance not very inviting, as well as our room. I was unable to deadbolt door which was disturbing consider when we arrived to our room, around 9:00pm there were several men hanging out in front of our room number.
Through website I saw breakfast was part of nightly pricing, however once we checked in we were told "No Breakfast", coffee only, but then no cream for the coffee? I gave a mid level rating, but feel if this property would just view there property from the customers stand point the rating could have been much higher.
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Mark, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business, and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Maz K. #Team6
