Ratings based on 35 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 22, 2024 on Hotels
Comment from Hotel Management
Apr. 24, 2024 by Club Hotel Aguamarina, Hotel Management
Hi Rebecca!Thank you for the 10 out of 10 rating! We truly appreciate such fantastic feedback. We hope to see you again soon.Kind regards,Club Hotel Aguamarina
by A traveller
Posted Oct. 20, 2023 on Hotels
Comment from Hotel Management
Oct. 27, 2023 by Club Hotel Aguamarina, Hotel Management
Thank you for rating us. We value your opinion. We hope that we will see you again in the near future. Kind regards, Club Hotel Aguamarina
by A traveller
Posted Sep. 6, 2023 on Expedia
Besides the location, this hotel has little to offer. The buffet lunch and dinners were basically the same foods every day for both meals (and not very good), the snack bar offered terrible sandwiches with cold/old fries, and although its 'all-inclusive', there is an upcharge for a lot of things (for example, there's an appealing gelato station at the snack bar with 16 flavors of ice cream, but the only ice cream included in the all-inclusive is a tiny vanilla or strawberry frozen ice cream cup). You even have to rent beach towels to use during your stay. If you're looking for some pools for your kids to play in, this is the place - if you're looking for an upscale all-inclusive resort, definitely skip this place.
Comment from Hotel Management
Sep. 15, 2023 by Club Hotel Aguamarina, Hotel Management
Dear Mark,We appreciate your feedback on your recent stay at Club Hotel Aguamarina. Your input is important to us as we strive to continually improve our services.We apologize for any disappointment you may have experienced. We understand that the variety and quality of the food, as well as the options at the snack bar, did not meet your expectations. We will review and enhance our dining options to provide a more enjoyable and diverse culinary experience for our guests.Regarding the all-inclusive package, we would like to clarify that all information about the included services and any additional charges is detailed on our official website. We are committed to providing transparency in our pricing and services.While we are pleased to know that you found our pool facilities suitable for children, we understand that you were seeking a more exclusive all-inclusive experience. We appreciate your feedback as it helps us identify areas for improvement.We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Your satisfaction is our priority, and we will work to address the issues you have raised.Thank you for choosing Club Hotel Aguamarina, and we appreciate your valuable feedback.Sincerely,Club Hotel Aguamarina
by A traveller
Posted Apr. 30, 2023 on Hotels
Comment from Hotel Management
May 2, 2023 by Nous vous remercions pour votre note, Hotel Management
Cher Pasquale,Nous vous remercions de votre note, nous sommes heureux de voir que vous avez apprécié votre séjour à lAguamarina !Nous espérons vous revoir très prochainement,Sincères salutationsClub Hotel Aguamarina
by A traveller
Posted Apr. 25, 2023 on Hotels
Comment from Hotel Management
Apr. 27, 2023 by Thank you for your rate, Hotel Management
Hello Thaisy,Thank you very much for your rate : we are happy to see that your stay in the Aguamarina was of your liking.We hope to see you next year,See you soon in Menorca !Kind regardsClub Hotel Aguamarina
by A traveller
Above average
Posted Aug. 4, 2021 on HotelsCheck in experience was very slow and as there are currently two blocks open with two receptions, you have a 50/50 chance of getting the wrong one. Rooms are a little primitive but clean. Make sure to bring your own travel kettle, mug and beach towels as these are not provided but are available for a rental charge of around €2.50 per day.
Evening entertainment wasn't great, a little dated and not really aimed at mid30's friends but more at families.
Food options were good, not a huge amount of variation, but very solid. Always something to eat.
Lots of sun-loungers around and no made scramble for these. Pool's are open between 9.30 and 7.30
Comment from Hotel Management
Aug. 10, 2021 by Club Hotel Aguamarina, Hotel Management
Thank you for your stay at Club Hotel Aguamarina. If you have noticed that the daily cleaning is not carried out according to protocol, you should inform reception, as it is essential for us to clean and disinfect both the rooms and the common areas.
Our beach/pool towels, safe, fridge and other services are clearly described on our website www.clubhotelaguamarina.
The spectacular beach of Arenal d'en Castell is a public beach managed by the municipality of Es Mercadal and therefore, unfortunately, we cannot carry out any kind of work such as the construction of toilets on the beach, as well as the management of umbrellas and sunbeds, which is managed by a company outside the hotel.
We take note of your suggestions
Kindest regards.
by A traveller
Posted Aug. 18, 2019 on Expedia
by A traveller from england
Posted Oct. 17, 2018 on Expedia
we have previously stayed here with our children , but haven't been since 2007 it was great to see familiar faces , and shocked that the bar staff remembered us. Hotel fairly full. had a short break for our wedding anniversary
look forward to visiting again
by A traveller from UK
... one big mistake
Posted Apr. 15, 2018 on ExpediaWe were planning the trip to Menorca for a long time, but this place has changed the dream into the nightmare. The beautiful slides from the pictures are just old and damaged facilities ... without water (the pools are open from 1st of May!). We think that the information about this should be placed on the front page of the description, or minimum - a small print below with the'*' would be very helpful and fair
Food - I have no words to descibe it, honestly discusting!
by A traveller
Posted Oct. 3, 2024 on Expedia
Let me start with the positive: the location is very good. The beach is one of the best in Spain and the water is crystal clear. Good for small children as there are hardly waves. The hotel is right at the beach. Just a nice walk down. The negative: we didn’t like the food so much. The rooms are small and our view was the garbage place of the hotel. What we disliked the most though were the people who come to this hotel. Mostly British families, extremely loud, drinking alcohol from the morning to the evening, smoking all the time. Think tattoos, football jerseys, bad manners. So if you want to have a bit of peace and quiet and are used to 4 stars I wouldn’t recommend this place.
Comment from Hotel Management
Oct. 3, 2024 by Club Hotel Aguamarina, Hotel Management
Hello Martijn, in our website you can find all the kind of room with different views, also in reception desk you can ask abour the availability of these rooms. we are happy you enjoyed our fantastic beach. Many thanks, regards.
