Ratings based on 625 Guest Reviews

Hear it directly from our travellers
2.9 out of 5
75% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Mar. 29, 2024 on Expedia
Nice enough property. interesting neighborhood. many trains running throughout the night. Costco loading dock activity began at 2AM
Comment from Hotel Management
Apr. 9, 2024 by Brand Experience Team, Hotel Management
Hi Scott,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
3 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 28, 2024 on Expedia
2 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Clerk attitude very indifferent, barely talked. No eye contact, mumble directions. Overall the room was clean, except for the bed sheets, they looked and smelled like they were not changed. No blankets, and it was cold. A cheap bedspread was all there was to cover. And since the clerk was not friendly at all, we didn’t dare to ask for new sheets.
Comment from Hotel Management
Jan. 29, 2024 by Brand Experience Team, Hotel Management
Hi Delmy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 17, 2024 on Expedia
1 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Handicap accessibility was terrible
Comment from Hotel Management
Jan. 16, 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
3 out of 5
by A traveller

Comfy and friendly staff

Posted Dec. 18, 2023 on Hotels
Great receptionists. Easy stay. Friendly staff. A little dusty but comfy. Heater worked perfectly.
Comment from Hotel Management
Dec. 26, 2023 by Brand Experience Team, Hotel Management
Hi TravelerWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
1 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 16, 2023 on Expedia
5 out of 5
by A traveller

Posted Nov. 11, 2023 on Expedia
Cool
Comment from Hotel Management
Nov. 20, 2023 by Brand Experience Team, Hotel Management
Hi Vinnie,Thank you for the perfect rating!Lilith#Team6
5 out of 5
by A traveller

Posted Nov. 5, 2023 on Expedia
It’s was nice and clean and really nice girl in the front help
Comment from Hotel Management
Nov. 13, 2023 by Brand Experience Team, Hotel Management
Hi Arturo,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 30, 2023 on Expedia