Ratings based on 932 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 27, 2024 on Expedia
Great experience
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 25, 2024 on Expedia
4 out of 5
by A traveller from Redwood City

This traveller left a rating score only Posted Aug. 17, 2024 on Expedia
5 out of 5
by A traveller from NORWICH

Posted Aug. 15, 2024 on Expedia
Everyone is friendly and helpful. The hotel location is excellent. The room decor lacks soul, so you could be anywhere in the US in 1970. That said, my dining experiences were delightful and varied — from brunch to poolside nachos to room service to elegant Italian. I would return in a heartbeat. I felt safe and comfortable.
2 out of 5
by A traveller

Posted Aug. 10, 2024 on Expedia
Muy buena locacion, rooms are little old, ac unit to loud, staff very friendly
5 out of 5
by A traveller

Magical Merida

Posted Aug. 5, 2024 on Hotels
I had business to conduct in Merida and had to stay the night unexpectedly. Unfortunately, I arrived before 3pm so was offered to wait or pay an early check-in fee. As it was election weekend and dry law was in effect, I chose shopping over 'early check-in' fee and returned later. Sadly, for the restaurant, I returned with food I happily enjoyed in my beautiful room. Bed was awesome and coffee from machine was lovely.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 5, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 30, 2024 on Expedia
2 out of 5
by A traveller

Posted Jul. 28, 2024 on Expedia
Watch out with the Taxi service outside the Hotel, they will over charge you especially if you have kids and want to go out. The hotel has no good drinks all the Bartenders are new. Poor drink selection.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 24, 2024 on Hotels