Ratings based on 533 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 15, 2024 on Expedia
by A traveller
Posted Jul. 23, 2024 on Expedia
by A traveller
Posted Jul. 19, 2024 on Expedia
Old and maintenance required urgently
Comment from Hotel Management
Aug. 2, 2024 by Hotel Reef Yucatán, Hotel Management
Hi Andrés! Thanks for your comments!
by A traveller
Posted Jul. 12, 2024 on Expedia
The resort is just Beautiful!!
The staff was outstanding, always there and asking if you need anything.
Comment from Hotel Management
Aug. 2, 2024 by Hotel Reef Yucatán, Hotel Management
Hi Louis! Thanks for your comments
by A traveller
Posted Jul. 12, 2024 on Expedia
by A traveller
Posted Jul. 5, 2024 on Expedia
by A traveller
Posted Jun. 21, 2024 on Expedia
Needs repair,needs more lighting,some walls on the beach are broken unsafe,no hot water,the dirt road to get to the hotel is bad
Comment from Hotel Management
Jul. 3, 2024 by Hotel Reef Yucatán, Hotel Management
Hi Juan! Thanks for your comments. We hope to see you soon.
by A traveller
Posted Jun. 5, 2024 on Expedia
The resort has an awesome beachfront with nice shaded seating areas at the beach to enjoy the view and take a swim in the gulf. The staff is great and will do anything to make your stay enjoyable. There are two large pools with plenty of space and seating to relax. The food and drinks were good as well. Highly recommend.
Comment from Hotel Management
Jul. 3, 2024 by General Management, Hotel Management
Hello! We are very glad that you had a great time at the Hotel Reef Yucatán, we hope to see you soon.
by A traveller
Posted May 1, 2024 on Expedia
by A traveller
Posted Apr. 7, 2024 on Expedia
No son claras las reglas de pet friendly en la pagina de expedia, tuve cargos extra, las filas para el buffet largas, la comida de baja calidad, olor a drenaje por reparaciones
Comment from Hotel Management
May 2, 2024 by General Management, Hotel Management
¡Hola Carlos! En el Hotel Reef Yucatán valoramos el tiempo dedicado a escribirnos sobre tu experiencia. Lamentamos que tu estancia no haya sido del todo de tu agrado, estamos trabajando en los puntos que nos señalas.
