Note fondée sur 599 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2019 sur Hotels
Need a good clean up... But over all a good stay...
Commentaires de Gestion de l’hôtel
3 sept. 2019 par Hotel Management, Gestion de l’hôtel
Eric, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon.
Sincerely,
Hotel Management
par un voyageur
Publié le 13 août 2024 sur Expedia
It was absolutely disgusting. The bed had hair in it and the entire place was so dirty
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Jack, Thank you very much for staying at our hotel. We consistently aim to provide our guests with the highest standards of comfort and cleanliness, and it is regrettable to learn that we did not meet your expectations. We extend our sincere apologies for any inconvenience caused. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future.Sincerely,Hotel Management
par un voyageur de Aguada
Publié le 12 août 2024 sur Expedia
Secure.
par un voyageur
Publié le 6 août 2024 sur Expedia
Nice staff. Could use an upgrade
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Patricia, Thank you for staying with us. We are delighted that our staff provided you with exceptional service during your visit. However, we regret that the condition of our property did not meet your expectations. We appreciate your comments and have noted your concerns as we continually strive to improve. It was a pleasure hosting you, and we look forward to welcoming you back for an even better experience.Sincerely,Hotel Management
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Publié le 2 août 2024 sur Hotels
par un voyageur
Happiness at Extended Stay
Publié le 30 juill. 2024 sur HotelsI've been living at Extended Stay since approximately October of last year the staff is always been very respectful to me and I'm quite comfortable here I do feel very safe my room is very clean I would recommend Extended Stay in Meriden to anybody that is either traveling or between places I myself had to move out of my apartment abruptly due to a flood I came here and got quite comfortable didn't even rush to find another place and to my surprise there are several people that actually live here and I have since joined them LOL definitely and all around excellent hotel they are on top of everything..
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Melissa,We are very sorry to hear about the circumstances of your trip. We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. Thank you for being our guest.Sincerely,Hotel Management
par un voyageur
Publié le 28 juill. 2024 sur Expedia
This worst experience ever. The property was no clean and it smelled foul. We had no option but to stay as we could not find hotel to move to. We had 2 other softball families that left this hotel when checking in do to all of the above. One family found torn up couch in their room and a bullet hole in head board. Even employee said they totally understood why they wouldn’t want to stay there. I still can’t believe I paid money to stay there.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Amy,Thank you for reviewing our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again, as we would welcome the chance to show you the great visit you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Hotels
