Note fondée sur 596 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2023 sur Expedia
Désuet et malpropre
Commentaires de Gestion de l’hôtel
28 avr. 2023 par General Manager, Gestion de l’hôtel
Dear guest,We are sorry to hear that your recent stay with us did not meet your expectations.We take pride in providing our guests with a comfortable and clean environment, and we apologize if we fell short in any way.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Sincerely,Sure Stay Hotel.
par un voyageur
Publié le 29 oct. 2022 sur Hotels
par un voyageur
Publié le 11 sept. 2022 sur Expedia
Super hôtel merci à Expedia pour ce choix
Ed
par un voyageur
Publié le 29 août 2024
Check in was easy. I would love to book again
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Thank you for your kind words! We're so pleased to hear that your check-in experience was smooth and effortless. Your positive feedback reassures us that we're on the right track. If you have any preferences or specific requests for your next stay, please don’t hesitate to reach out we’re here to make your next visit even better. We look forward to welcoming you back soon and hope your next stay will be just as pleasant and hassle-free!
par un voyageur
Publié le 20 août 2024
Owners on site and very friendly and accommodating.
Good price.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Dear Traci,Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found our owners friendly and accommodating. We strive to provide great value and exceptional service to all our guests. We look forward to welcoming you back in the future!
par un voyageur
Review of Meridian, Mississippi sure stay
Publié le 30 juin 2024 sur HotelsUnfortunately, our TV was very difficult to work. We were unable to get any help. We finally got it to work.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Manager, Gestion de l’hôtel
Dear Anne,Thank you for your feedback. We're sorry to hear about the difficulty with the TV and the lack of assistance. We'll work on improving our support for such issues. We're glad you eventually got it to work and hope to provide a better experience next time. Safe travels!Sincerely,Sure Stay Hotel Meridian MS.
par un voyageur de MONROE
Publié le 29 juin 2024 sur Expedia
Loud and noisy. People loitering in the parking lot and outside the rooms until 3am.
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Dear Justin,Thank you for sharing your experience with us. We sincerely apologize for the disturbance you encountered during your stay. On the night of your visit, we had a group with children who arrived late and took longer than usual to settle in after midnight. We understand how this could have disrupted your rest, and we are truly sorry for any inconvenience this caused.Please know that the comfort and satisfaction of our guests are our top priorities. We are taking measures to ensure such disturbances are minimized in the future, including enhancing our night security and reminding all guests to be considerate of noise levels during late hours.We hope you will give us another chance to provide you with a more pleasant and restful stay. Safe travels!Sincerely,Sure Stay Hotel Meridian MS.
par un voyageur
Never again!
Publié le 26 juin 2024 sur HotelsIt was 101 degrees outside, I checked in at 8pm and the room had no AC on and it was horribly hot! It took it about 3 hours to cool down. When i pulled the drapes back there were flies all in the window both alive and dead. There were 2 dead flies in the bathtub. If I hadn't been driving all day and completely worn out I would have left.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager, Gestion de l’hôtel
Dear Robert,We have other rooms upstairs with AC on and cooled down. The front desk staff wanted to keep you downstairs for your comfort. If you had problems with the temperature, please report to the front desk immediately upon check-in and they would have helped you with something upstairs. The last minute reservations are assigned to the regular rooms. If you had prior reservations, we keep the AC on in the rooms. Thanks for your patience.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager, Gestion de l’hôtel
Dear Ann,Thank you for your 8 out of 10 rating! We’re happy to hear you had a positive experience with us. Your feedback is valuable as it helps us continually improve our services. If there are any specific areas where we could enhance your stay, please let us know. We look forward to welcoming you back and aiming for a perfect 10 on your next visit. Safe travels!Sincerely,Sure Stay Hotel Meridian MS.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Dear Richard,Thank you for your review! We're thrilled you enjoyed your stay with us. If there's anything specific you think we could improve to get the perfect rating of 5/5, please let us know. We appreciate your feedback and hope to welcome you back soon!Sincerely,Sure Stay Hotel Meridian.
