Note fondée sur 289 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par FRANCESCA
Publié le 26 oct. 2015 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Wotif
I was upset due to the fact they had no pool but on the website here it said they had a pool… I stayed for 2 nights and both days the day was nice. Would of love to go for a swim.. I ask one of the staff what happened and they said they have been tiring to get the pool taken off the website for the last 6 months..
par un voyageur
Publié le 23 sept. 2024 sur Wotif
par un voyageur
Publié le 17 sept. 2024 sur Wotif
Poo stains in toilet
Overall dirty room
Hair in bed sheets
par un voyageur
Publié le 25 août 2024 sur Wotif
On entry the toilet had been defficated in and not even flushed, let alone cleaned. Drain was blocked in the only sink, lighting was only tiny strip ambient lights. Carpet extremely worn, in fact the whole room was very old, not maintained in any way. The only wardrobe/ storage was filled with broken fans and old heaters. These people have no idea of basic comfort for their guests.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ash, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to provide your feedback. We sincerely apologize for the condition of your room during your stay. Your experience is not reflective of the high standards we aim to maintain, and we deeply regret the inconvenience caused.Please be assured that we take your comments very seriously. Our goal is to provide all our guests with a comfortable and enjoyable experience, and we will work diligently to prevent this from happening again in the future.We appreciate your understanding and hope you’ll consider staying with us again so we can provide you with a much better experience.Warm regards,
par un voyageur
Publié le 22 juill. 2024 sur Wotif
It was peaceful and room was relaxing
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Ash, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that you found the room peaceful and relaxing. It’s wonderful to know that you had a pleasant and restful experience during your stay.We hope to welcome you back to Merimbula Gardens Motel for another peaceful getaway in the future!Warm regards,Merimbula Gardens Motel
par un voyageur
Publié le 20 juin 2024 sur Wotif
Lack of general maintenance is an issue, as evident with the pool area & a good paint job could be considered
par un voyageur
Publié le 14 juin 2024 sur Wotif
It was fine, thanks
par un voyageur
Publié le 29 mai 2024 sur Wotif
Helpful desk guy. Easy access room.
par un voyageur
Publié le 3 mai 2024 sur Wotif
Too many cockroach
