Ratings based on 23 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Vero Beach
Posted Aug. 22, 2024 on Expedia
Good site for vacations. Excellent service!!!
Comment from Hotel Management
Oct. 6, 2024 by Epic, Hotel Management
Dear Pablo, thank you so much for your kind words about your stay at Epic Hotel Villa de Merlo! We're thrilled to hear that you enjoyed your vacation and found our service excellent. Your feedback inspires us to continue providing top-notch experiences for our guests. We hope to welcome you back soon for another memorable stay. Safe travels!
by A traveller
Posted Nov. 30, 2023 on Expedia
The hotel itself was nice and the staff were very helpful. My only complaint is that the quality of dinner service did not match the level I’d expect of a 5 star hotel.
by A traveller
Posted Apr. 10, 2023 on Expedia
We had a great time here, staff was helpful, room comfy and clean, great shower, breakfast very good, coffee could be better but you have a nespresso in the room too, spa was excellent and not very expensive, the warm pool was great to relax after getting a massage and the bar had fair prices. You do have to reserve a parking spot but they offer you parking in the casino next to the hotel if they’re full, i left my car by the curb anyway it seemed pretty safe. Would totally recommend
by A traveller
Posted May 11, 2024 on Hotels
by A traveller
Posted Oct. 3, 2023 on Expedia
Muy buena ubicación y cercanía de todo tipo de servicios
by A traveller
Posted Nov. 22, 2022 on Hotels
by A traveller
Muy buena estadia, muy recomendable, repetiria!!!!
Posted Jan. 8, 2022 on Hotelsby A traveller
Posted Feb. 10, 2021 on Expedia
Volvería si si si si si si si si si si si si si si
Comment from Hotel Management
Feb. 10, 2021 by Karen C. Kohler, Hotel Management
Muchas gracias por su valoración en nombre de todos los que formamos parte de Epic Hotel Villa de Merlo.
Esperamos volver a tenerlo con nosotros en alguna otra oportunidad.
Saludos cordiales.
by A traveller
Vacaciones en Merlo
Posted Jan. 31, 2021 on HotelsMuy buena experiencia, las instalaciones confortables.
Mucha seguridad en la estafia
Comment from Hotel Management
Feb. 2, 2021 by Karen C. Kohler, coordinadora de Epic Hotel , Hotel Management
Muchas gracias Roberto por haber elegido y confiado en Epic Hotel Villa de Merlo. Nos complace saber que su estadía ha sido confortable. Lo esperamos nuevamente. Saludos cordiales
by A traveller
Posted Mar. 3, 2020 on Hotels
Todo impecable
Comment from Hotel Management
Mar. 3, 2020 by Karen C. Kohler, Hotel Management
Muchas gracias Gerardo por habernos elegido. Nos encontramos muy alagados que haya disfrutado de su estadía en nuestro hotel.
Esperamos recibirlo pronto nuevamente. Saludos cordiales
