Note fondée sur 180 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,9 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
L'établissement est propre. Toutesfois les murs et plafonds ne sont pas bien isolé, donc parfois on entend dans les chambres. Le déjeuner est terrible. Céréales et beignes avec café et jus, pas rien de plus ! Pour dormir une nuit, l'hotel est bien, mais je passerais pas plus d'une nuit!
Commentaires de Gestion de l’hôtel
23 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We are glad to hear you found the establishment clean. We apologize for the issues with sound insulation and the limited breakfast options. Your comments are valuable, and we will share your comments with our team, in hopes that we will provide a better experience on your next visit.
par un voyageur
Publié le 10 août 2024 sur Expedia
L’hébergement était ok mais pas grand choix pour le déjeuner
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Gilles,We are glad to hear that your accommodation was satisfactory. However, I apologize for the limited food options during your stay. We appreciate your input and will consider how we can improve in this area for future guests.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Audrius,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Audrius,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Thomas,I appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Decor could be better hallway wise but other
Then that a comfortable stay
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bernice,I am delighted to hear that you found your stay comfortable. We appreciate your insightful feedback on the hallway decor and will certainly consider it as we work to enhance our facilities. Thank you for your kind comments, and we look forward to the pleasure of hosting you again soon.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Stay was ok. Room was okay but hallways smelled like marijuana and/or cigarette smoke.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jeanne,It's great to hear that you found the room acceptable for your stay. However, we regret that the unpleasant odors in the hallways affected your experience. Please rest assured that we will address this issue to improve the overall guest experience. Thank you for your feedback.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
The bathroom had hair and something sticky on the floor. The bathtub felt gritty and the shower curtain had mold and stains. The "light breakfast" was two types of cereal. We accidentally left an electric toothbrush there and tried several times to call but no one answered the phone. The website says 24 hour front desk. Maybe not for the phone? There was no hair dryer and no iron. Also, the shampoo and conditioner bottles were used already and only half full. Glad we travel with our own!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Frank,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Bed very uncomfortable, pillows sucked, the roller toliet was loose, the sink faucet was wiggly, no iron in room, the face towels were dingy
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sia,I am truly sorry to hear about the series of inconveniences you faced during your stay. This is certainly not the standard we aim to uphold. Please accept our sincerest apologies. We will address these issues immediately to prevent recurrence. We appreciate your patience and hope to have the opportunity to make it right.
