Note fondée sur 381 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2024 sur Hotels
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Lovely hotel and spa . Friendly staff and great breakfast . My only negative was that on check in asked if we could book a table for dinner , advised fully booked so asked about a taxi to go and eat else where . Luckily popped into bar for a drink and told that we could eat the same menu in the bar . Feel this was important info to be given on check in !! We did eat in the bar and food was fab .
par un voyageur
Publié le 7 oct. 2024 sur Hotels
par un voyageur
Publié le 3 oct. 2024 sur Expedia
We were disappointed that the master suite accommodation we had booked for our wedding anniversary was nothing like the rooms advertised. Filthy windows, cigarette ends in the balcony, a broken TV, rusty fridge (with some out of date contents left in there), mouldy grout in the bathroom and a broken shower heat dial which only allowed scorching water too hot to stand under.
The spa facilities had broken tiles, dirty drains and rusty pipes and the outside of the property looked run down with peeling paint.
The staff were lovely and helpful and we enjoyed the meals so we can't understand why other aspects were so poor.
We also highlighted some issues to the receptionist when we were there as well as writing to them since but we have not received a reply. We feel naive in thinking issues raised previously would have been dealt with - we'd have thought customer satisfaction would be vital in this industry so why would you not address them?
I would not usually publicly leave a review like this but I wouldn't want others to be frustrated and feel cheated like we did because not enough people stated the reality.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
close to hiking , plus pool and breakfast
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Great location for all the top attractions in the area.
par un voyageur
Nice stay, lovely room
Publié le 21 sept. 2024 sur HotelsStaff are always helpful and friendly.
We love coming here for a couple of nights now and then.
Great escape, food is good and our room was freshly decorated and very comfortable
par un voyageur
Very nice location
Publié le 18 sept. 2024 sur HotelsFriendly staff free parking nice room but needs decorating new paint and new carpets worn out nice dinner and breakfast nice leisure activities.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Nant Ddu Lodge was a lovely relaxing place to stay, staff were very friendly and helpful. Food was lovely we had breakfast within the price our stay which had both continental and cooked along side fruit and cereals to choose from, we also had evening meal in the restaurant which I could not fault. The swimming pool was a lovey place to chill after a day of exploring.
Will definitely be returning again.
