Ratings based on 1,607 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 8, 2024
Comment from Hotel Management
Oct. 8, 2024 by Guest Services, Hotel Management
Stephen, we value all feedback, as it helps us improve our services and guest experiences, we apologize for any inconvenience you experienced during your recent visit. We would love to learn more about your stay and how we can make it better next time. Please feel free to reach out to us directly with any additional comments or suggestions you may have.
by A traveller
Posted Aug. 9, 2024 on Expedia
Rooms very outdated. No fridge in room, it was missing. Air conditioning inadequate.
Comment from Hotel Management
Aug. 9, 2024 by Guest Services, Hotel Management
Sydni, thank you for taking the time to leave a rating. We value all feedback, as it helps us improve our services and guest experiences. We would love to learn more about your stay and how we can make it better next time. Please feel free to reach out to us directly with any additional comments or suggestions you may have.
by A traveller
Posted Aug. 8, 2024 on Expedia
Loved everything
Comment from Hotel Management
Aug. 9, 2024 by Guest Services, Hotel Management
Tina, thank you for your great rating! We're delighted to know that you had a positive experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back again soon for another great visit.
by A traveller
Posted Aug. 8, 2024 on Expedia
A lot of the gambling machine were shut down. The drink service was terrible. Gambled for 3 hours and was not approached once for a drink.
Also, the fire alarm was going off randomly starting at about 3 am until at least 4 or 5 am.
No compensation was made for a paid for sleepless night!
Comment from Hotel Management
Aug. 8, 2024 by Guest Services, Hotel Management
Judy, thank you for taking the time to leave a review of your recent stay. We sincerely apologize for the disturbance caused by the fire alarm during your stay at CasaBlanca Resort. We understand this disrupted your rest and caused inconvenience, for which we are truly sorry. The alarm was triggered erroneously, and there was no danger at any time. Our team responded immediately to ensure your safety and resolve the issue.We are in the process of rearranging the casino floor and adding exciting new slot machines, we appreciate your patients as we navigate through our remodel projects.Please feel free to reach out to us directly with any additional comments or suggestions you may have. Thank you for your understanding and for choosing CasaBlanca Resort. We look forward to welcoming you back under more pleasant circumstances.
by A traveller
Posted Aug. 8, 2024 on Expedia
The casino is in a very good area and the staff were very kind and friendly the buffet was awesome lots of fresh fruit and good food
Comment from Hotel Management
Aug. 8, 2024 by Guest Services, Hotel Management
Justin, Thank you for your great rating and review! We're delighted to know that you had a positive experience with us. Providing delicious food and excellent service is our top priority, and we're delighted that our team members exceeded your expectations.Your feedback means a lot to our team, and we look forward to welcoming you back again soon for another great visit.
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Guest Services, Hotel Management
Hilda, Thank you for taking the time to leave a rating. We value all feedback, as it helps us improve our services and guest experiences. We would love to learn more about your stay and how we can make it better next time. Please feel free to reach out to us directly with any additional comments or suggestions you may have.
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Guest Services, Hotel Management
Altagracia, thank you for taking the time to leave us a rating! We're delighted to know that you had a positive experience with us and hope to welcome you back soon.
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Guest Services, Hotel Management
Larry, thank you for your excellent rating! We're happy to know that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back again soon for another great visit.
by A traveller from Indio
Posted Aug. 5, 2024 on Expedia
The casino and staff were excellent. The room was quiet but a bit dated and the sink faucet did not work properly. I let the hotel staff know and they thanked me for bringing it to their attention. This is a go to stop for us when traveling into Utah.
Comment from Hotel Management
Aug. 5, 2024 by Guest Services, Hotel Management
Bonnie, thank you for taking the time to leave us a review. We're happy to know that you had an overall great experience with us. We appreciate your feedback, guest comfort is a top priority for us, and we are constantly looking for ways to enhance our facilities. We look forward to welcoming you back again soon for another great visit.
by A traveller
Posted Aug. 5, 2024 on Expedia
Needs more cleaning
Comment from Hotel Management
Aug. 5, 2024 by Guest Services, Hotel Management
Claudia, Thank you for taking the time to leave a rating. We value all feedback, as it helps us improve our services and guest experiences. We would love to learn more about your stay and how we can make it better next time. Please feel free to reach out to us directly with any additional comments or suggestions you may have.
