Note fondée sur 1 279 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 13 déc. 2023 sur Expedia
Well located. Unable to connect our Apple devices. Fortunately we had a laptop with no connection problem.
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for this valuable feedback. We regret that you had connection issues we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your stay overall and we hope to welcome you back again.
5 sur 5
par un voyageur de Montréal

Publié le 24 sept. 2023 sur Expedia
Super hôtel, personnel excellent
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for taking the time to leave this review. We hope to welcome you back again!
5 sur 5
par un voyageur

Publié le 23 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for taking the time to leave this rating.
5 sur 5
par un voyageur

Publié le 29 sept. 2024
Loved the room. Very clean and quiet. Comfy bed.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for your kind words! We’re happy that you loved the room and found it clean and comfortable. We hope to welcome you back soon!
5 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Great stopping place to stay. We will stay there again on our way home.
Commentaires de Gestion de l’hôtel
12 août 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for this kind review. We are delighted that you enjoyed your visit and we look forward to welcoming you back again.
3 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Juan an old hotel. Clean but ran down
Commentaires de Gestion de l’hôtel
12 août 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for this valuable feedback. We regret that you found the hotel ran down, however are pleased to say we will be undergoing a remodel. We are pleased that you found the property clean. We hope to welcome you back for another visit.
5 sur 5
par un voyageur de Cathedral City

Publié le 8 août 2024 sur Expedia
This was an extremely comforting, clean, and absolutely beautiful rooms and grounds. We stayed in the garden room and it was so great after traveling 6 hours from Denver. Staff was very helpful and kind. Then we ate at the Mason Cafe, outstanding food and service. I can’t say enough positives! Actually, I would prefer Eureka as opposed to Vegas, it has everything you need without hassles.
Commentaires de Gestion de l’hôtel
9 août 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear that you found our rooms and grounds beautiful and comforting after your long journey. It’s wonderful to know that our staff and the Mason Cafe made your stay even more enjoyable. We're delighted you appreciate the hassle-free experience, and we hope to welcome you back soon!
5 sur 5
par un voyageur

Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for taking the time to leave this rating, we hope to welcome you back again.
3 sur 5
par un voyageur

Publié le 8 août 2024 sur Expedia
The hotel rooms were ok. A bit dated and smelled like cigarette. Overall it was ok for one night.
Commentaires de Gestion de l’hôtel
9 août 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for sharing your feedback. We’re glad to hear that your stay was satisfactory overall, but we apologize for any inconvenience caused by the room's condition and smell. We are always looking to improve, and your feedback will help us do just that. We have passed this on to management for improvement opportunities. We hope to welcome you back again.
2 sur 5
par un voyageur

Publié le 7 août 2024 sur Hotels
If you need WiFi service, do NOT stay here! After a full hour, was finally able to connect, but never did get a signal strong enough to access any websites. Extremely frustrating!! Room was OK, but hotel itself was pretty noisy. Won’t stay again.
Commentaires de Gestion de l’hôtel
9 août 2024 par Eureka Casino Resort, Gestion de l’hôtel
Thank you for your feedback, Kathy. We’re sorry to hear that your stay was less than satisfactory. We apologize for the issues you experienced with the WiFi and the noise levels, as this is certainly not the experience we want for our guests. Your comments are important to us, and we will address these concerns to improve our services. We regret that we didn’t meet your expectations we hope to have the opportunity to serve you better in the future.