Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Longueuil
Publié le 25 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Araiza Calafia, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We would like to have the opportunity to speak with you to obtain more information about your experience and effectively address your concerns.If possible, please contact us directly so we can obtain more details about your experience and provide you with an immediate solution.We value your feedback and hope to regain your trust in our hotel in the future.Best regards,
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I’m happy with this hotel almost I stay ones month
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Excelente servicio tanto en el check in como en el check out
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Jose,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Estimada Julia,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Estimado Josue,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Estimado Jesus,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Hugo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,
par un voyageur
Publié le 5 sept. 2024 sur Expedia
AC unit was good
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Rosa,Thank you for your feedback. We're glad to hear that the AC unit was working well. We would love to hear more about your overall experience so that we can continue improving our service. If you have any additional details to share, please feel free to reach out to us.We hope to welcome you again in the future.Sincerely,
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The hotel is starting to show its age. The room that I stayed in, the air conditioner was noisy but it cooled the room. The window shade is worn and frayed.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Todd,Thank you very much for taking the time to provide your feedback. We appreciate your honesty and are sorry to hear that certain aspects of your room, such as the air conditioner and window shade, were not up to standard. We will look into these issues to ensure improvements are made.We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Thank you for choosing us for your stay.Sincerely,
