Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Longueuil
Publié le 25 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Araiza Calafia, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We would like to have the opportunity to speak with you to obtain more information about your experience and effectively address your concerns.If possible, please contact us directly so we can obtain more details about your experience and provide you with an immediate solution.We value your feedback and hope to regain your trust in our hotel in the future.Best regards,
par un voyageur
Location excellent.
Publié le 19 août 2024 sur HotelsEasy parking in and out.
Commentaires de Gestion de l’hôtel
19 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Xavier,Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed our excellent location and found the parking convenient. We look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 19 août 2024 sur Expedia
Pool is always broken
Commentaires de Gestion de l’hôtel
28 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Susan,We apologize for the inconvenience you experienced during your recent stay at Araiza Calafia. We sincerely regret that our pool was temporarily closed for maintenance. This closure was necessary to ensure the safety and well-being of all our guests.To compensate for this, we offered a complimentary transfer to our hotel, Araiza Mexicali, so you could enjoy their pool facilities. We understand how important it is to have memorable experiences, and we wanted to ensure you had the opportunity to use a pool during your stay.We hope to have the chance to welcome you back and provide you with a more satisfactory experience in the future.Best regards,
par un voyageur
Publié le 19 août 2024 sur Expedia
Friendly Staff, walking distance to great restaurants/bars.
Commentaires de Gestion de l’hôtel
19 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Claudia,Thank you for your feedback! We're glad to hear that you enjoyed our friendly staff and the convenient location. We hope to welcome you back soon!Best regards,
par un voyageur
Publié le 18 août 2024 sur Expedia
The front desk staff is professional and helpful. Alejandra is friendly and responsive! The Italiano Restaurant at the hotel offers tasty food and good service. The room was spacious and had a nice television.
Commentaires de Gestion de l’hôtel
19 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Stephan,Thank you for your kind words! We’re delighted to hear that you had a pleasant experience with our front desk staff, especially Alejandra, and enjoyed the Italiano Restaurant. We appreciate your feedback about the room and TV. We look forward to welcoming you back in the future!Best regards,
par un voyageur
An Enjoyable Stay
Publié le 18 août 2024 sur HotelsWe impressed by the helpfulness and accommodation of staff during the check in and check out process. We had an enjoyable experience and found the location to be centrally located near many fantastic restaurants and eateries.
Commentaires de Gestion de l’hôtel
19 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us! We’re delighted to hear that our staff’s helpfulness and the central location contributed to a pleasant stay. We look forward to hosting you again in the future.Best regards,
par un voyageur de Riverside
Publié le 16 août 2024 sur Expedia
Everything within the hotel was excellent.
Commentaires de Gestion de l’hôtel
16 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Angel,Thank you for taking the time to share your experience. We are delighted to hear that everything within the hotel met your expectations. We appreciate your feedback and hope to welcome you back soon.Sincerely,
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Araiza Calafia, Gestion de l’hôtel
Estimado Huésped,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,
par un voyageur
Publié le 14 août 2024 sur Hotels
Room was really nice and clean good Air Conditioning everything was good we love it good parking close to the hospitals and stores, we stayed in the hotel 2 days we liked it
Commentaires de Gestion de l’hôtel
14 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Maria,Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you enjoyed your room, the cleanliness, and the air conditioning. We're also glad that our convenient parking and proximity to hospitals and stores made your stay even more comfortable. We hope to have the pleasure of welcoming you back to our hotel for another great experience.Best regards,
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Araiza Calafia, Gestion de l’hôtel
Dear Julio,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,
