6/10 – Acceptable
Yogi P.
13 avr. 2025
Great location. Needs updating though.
Pros: Location is perfect. Right off Main Street in Polanco so extremely convenient to restaurants, shopping, etc Excellent view since it’s a 13th floor rooftop penthouse. Spacious in all rooms on one level, and living space on 2nd level also spacious. Elevator opens right up into penthouse. Cons:VERY dated. Keys only open one penthouse door, and elevator wasnt working one day so we had to leave other door we don’t have key to open, which means anyone could have access to our place from elevator. A lot of the linens (towels, sheets, pillow cases are all stained and almost grey in color. Very old. Really need to switch up and throw away old lines. No hot water in any of the 4 showers. Despite complaining to host on day 2, problem was not really fixed till 24hr before our departure. So we got 1 hot shower during entire stay. Apparently they knew about this prior to our arrival and still did nothing to fix it. Jacuzzi in master bedroom had dirt stains all over it. Living room shades can’t come down so the afternoon heat everyday baked the living room so we left everyday in afternoon to avoid heat. Refrigerator had not even been properly cleaned. Was moldy vegetable remains still on shelves. Kitchen faucet is completely broken and likely has been for quite some time. No safes. Overall: love the location. If you want a place to just sleep and nothing further, I would recommend. Otherwise needs some upkeep from owners to clean it up to improve overall quality.
Yogi P.
Séjour de 3 nuits en avril 2025