Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Alfredo Rios, Guest Relations, Gestion de l’hôtel
Buenos días, srita. Raquel, Esperando se encuentre bien, quiero agradecerle por habernos elegido para su estancia y deseo que nos visite en su próxima aventura en la CDMX. Saludos cordiales, -Alfredo Rios, Guest Relations
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Hilton Mexico City Airport, Gestion de l’hôtel
Hello Sophie,Thank you for choosing Hilton Mexico City Airport. I am glad to hear that you had a great experience. Your opinion is very valuable for us, we hope to welcome you back soon and share with you the light and warmth of our hospitality.Sincerely,Jazmín CalzadaQuality Assurance Manager
par un voyageur
Publié le 16 sept. 2023 sur Expedia
Hôtel rénové. Chambre super agréable et confortable. Literie très confortable.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Hilton Mexico City Airport, Gestion de l’hôtel
Dear Stelianos,Thank you for taking the time to share your feedback with us. I am glad to hear that you had a great experience, and that our renovation works and the comfort of the bed were of your liking. For us, it has been a pleasure to host you and we will be more that happy to welcome you back anytime. Please, do not hesitate to let us know any special requirement and we will happily assist you with it.Sincerely,Jazmín CalzadaQuality Assurance Manager
par un voyageur
Publié le 21 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2023 par Hilton Mexico City Airport, Gestion de l’hôtel
Hello Gilles,Thank you for staying at Hilton Mexico City Airport, and for taking the time to share your feedback with us.I am sorry to hear that we failed to meet your expectations, and I would like to have the opportunity to look into this further.Would you be so kind to help me sharing more information about this so I can give immediate follow-up with our team?I will be very attentive to hear back from you.Sincerely,Jazmín CalzadaQuality Assurance Manager
par un voyageur
Publié le 4 déc. 2022 sur Expedia
Very bad state
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Hilton Mexico City Airport, Gestion de l’hôtel
Dear Delphine,Thank you for staying at Hilton Mexico City Airport, and for taking the time to share your thoughts with us.I'm sorry to hear that we failed to meet your expectations, and I would like to have the opportunity to look into this further. Can you please contact us through Expedia with more information regarding your stay? We will be very attentive in order to give immediate follow-up to your feedback.
par un voyageur
Publié le 24 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 nov. 2022 par Hilton Mexico City Airport, Gestion de l’hôtel
Dear Susan,Thank you for staying at Hilton Mexico City Airport, and for taking the time to rate your experience with us.I'm sorry to hear that we failed to fully meet your expectations, and I would love to have the opportunity to make it right. Please, contact us via hotels.com with further details regarding your stay. I will be very attentive in order to give a prompt follow-upLooking forward to hearing from you soon.Sincerely,Jazmin CalzadaQuality Assurance Manager
par un voyageur
Publié le 30 janv. 2022 sur Hotels
Hôtel ne méritant qu’une seule étoile et encore…Vous êtes saisis par une odeur d’humidité dès votre arrivée à la réception. Le personnel est agréable par contre la chambre et les couloirs sont sales, la moquette au sol fait même des plis…Double vitrage pour le bruit des avions par contre des vitres extérieures troubles de saleté.
Commentaires de Gestion de l’hôtel
1 févr. 2022 par Hilton México City Airport, Gestion de l’hôtel
We appreciate the time you have taken to review your recent visit to our Property. Comments like yours always help us to improve in every aspect; our executive team has reviewed your comments to ensure that they will be taken into account and make the possible improvements. I hope you will consider staying with us again. We would love to have you as our guest to ensure we provide the best travel experience.
Sincerely
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Robert, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo Díaz
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Takamitsu, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo Díaz
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Takayoshi, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo Díaz
