See all properties

NH Collection Mexico City Santa Fé

4.0 star property
4-star eco-certified hotel in Santa Fe

Choose dates to view prices

Photo gallery for NH Collection Mexico City Santa Fé

Reception
Exterior
Lobby
Lobby
Superior Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Santa Fe Center Mall
    ‪8 min walk‬
  • Parque La Mexicana
    ‪11 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • 47 sq m
  • Sleeps 2

You may also like

Ad
Superior Suite, 1 King Bed

Novotel Mexico City Toreo

Naucalpan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 431 reviews
The price is CA $112
CA $134 total
includes taxes & fees
May 11 - May 12
Novotel Mexico City Toreo

About the area

Mexico City

Santa Fe stay.Within a 15-minute walk of this Santa Fe hotel, you'll find Santa Fe Center Mall and Parque La Mexicana. Centro Medico ABC Santa Fe and KidZania Santa Fe are also within 2 miles (3 km).

What's nearby

  • Santa Fe Center Mall - 8 min walk - 0.7 km
  • Parque La Mexicana - 11 min walk - 0.9 km
  • KidZania Santa Fe - 14 min walk - 1.2 km
  • Ciudad de los Ninos - 15 min walk - 1.3 km
  • Expo Santa Fe Mexico - 2 min drive - 2.2 km

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Cielito Querido Café - ‬2 min walk
  • ‪El Japonez - ‬1 min walk
  • ‪El Pescadito - ‬7 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪The Urbanist - ‬9 min walk

About this property

NH Collection Mexico City Santa Fé

4-star eco-certified hotel in Santa Fe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Santa Fé. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
NH Collection Mexico City Santa Fé offers 135 accommodations with minibars and espresso makers. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,016 reviews
The price is CA $116
CA $138 total
includes taxes & fees
May 4 - May 5
Camino Real Santa Fe

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (MXN 110 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

NH Collection Mexico City Santa Fé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JAIME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Aida

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. There was a $600 pesos charge for having our pet with us. Usually hotels ask for a pet deposit not a charge. Other than that every else was good. Breakfast was good.
Stayed 1 night in Jan 2025

6/10 Okay

Mario

Travelled with family
The rooms were very tired looking, lack of typical hotel supplies and conveniences.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ninoska I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Enrique

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms look old, floor laminate broken and old furniture The room really need a refurbishment
Stayed 1 night in Dec 2024

10/10 Excellent

jimmy

Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Stayed 3 nights in Oct 2024

10/10 Excellent

Esmilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , near shopping and restaurants. Available parking . Excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes un ejemplo de una reseña de 5 estrellas para un hotel en Santa Fe: --- **★★★★★ Increíble Experiencia en el Corazón de Santa Fe** Mi estadía en NH Collection fue absolutamente maravillosa. Desde el momento en que llegamos, el personal nos hizo sentir bienvenidos y atendidos. La ubicación del hotel es perfecta, a poca distancia de las principales atracciones culturales y los encantadores mercados de Santa Fe. La habitación era espaciosa, con una decoración que capturaba la esencia única de la región. Estaba impecablemente limpia y equipada con todas las comodidades necesarias para una estancia confortable. Sin mencionar la vista impresionante del paisaje desértico que nos daba la bienvenida cada mañana. El restaurante del hotel ofrecía un menú excepcional con auténticos sabores locales. No puedo dejar de recomendar el desayuno tradicional, que fue una deliciosa forma de empezar el día. El servicio al cliente fue excepcional; cada solicitud fue manejada con rapidez y profesionalismo. Sin duda, volveré a hospedarme en el NH collection Mexico, en mi próxima visita a Santa Fe. Es el lugar perfecto para disfrutar de la cultura y hospitalidad del suroeste americano. ¡Altamente recomendado!
Stayed 3 nights in Oct 2024

8/10 Good

amad

Stayed 2 nights in Sep 2024

6/10 Okay

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Room service was not good
Stayed 4 nights in Sep 2024

8/10 Good

ELOINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicolás

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Rosana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jun 2024

10/10 Excellent

ANDREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an upgrade, staff was very nice
Stayed 1 night in May 2024

10/10 Excellent

Elvia

Stayed 2 nights in May 2024

8/10 Good

Anushree

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk. Very kind
Stayed 1 night in Apr 2024

8/10 Good

Dikson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough!

The room is good, the window has this cover that does not let see the view. The breakfast can be better.
Stayed 3 nights in Mar 2024

6/10 Okay

Luis

Stayed 4 nights in Feb 2024

10/10 Excellent

RICHARD, Redditch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice small hotel in a nice area
Stayed 2 nights in Jan 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023