Ratings based on 587 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Nov. 20, 2024
Comment from Hotel Management
Nov. 25, 2024 by The St. Regis Mexico City, Hotel Management
Dear Ms. Falcon:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
5 out of 5
by A traveller from weston

Posted Sep. 8, 2024 on Expedia
Comment from Hotel Management
Sep. 9, 2024 by The St. Regis Mexico City, Hotel Management
Dear Mr. Coglitore:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
5 out of 5
by A traveller

Posted Aug. 27, 2024 on Expedia
Everything was first class
Comment from Hotel Management
Aug. 27, 2024 by The St. Regis Mexico City, Hotel Management
Dear Mr. Chazanas:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
5 out of 5
by A traveller

Great Luxury and Service

Posted Aug. 1, 2024 on Hotels
We loved our stay at St. Regis. The attention to service was a wonderful aspect of our stay that made us feel very welcome. The breakfast was thorough and was a great way to start the day. We will definitely stay here when we return and we will look to stay at St. Regis hotels in our future travel. The location is very central and ideal for visiting sights.
Comment from Hotel Management
Aug. 1, 2024 by The St. Regis Mexico City, Hotel Management
Dear Mr. Kopald:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
3 out of 5
by A traveller

Posted Jul. 10, 2024 on Expedia
Comment from Hotel Management
Jul. 11, 2024 by The St Regis Mexico City, Hotel Management
Dear Aun:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
5 out of 5
by A traveller from san antonio

Posted Jun. 17, 2024 on Expedia
Comment from Hotel Management
Jun. 18, 2024 by The St. Regis Mexico City, Hotel Management
Estimado Alejandro:Muchas Gracias evaluar los servicios ofrecidos de su última estancia en The St. Regis Mexico City Airport. Nos gustaria conocer mas detalles acerca de su mas reciente estancia, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!
5 out of 5
by A traveller

Posted May 29, 2024 on Expedia
I thoroughly enjoyed my stay here. The rooms were clean, the bed was comfortable, and the dining experience was delicious. I highly recommend this hotel in Cdmx.
Comment from Hotel Management
Jun. 5, 2024 by The St. Regis Mexico City, Hotel Management
Dear Cecilia:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
5 out of 5
by A traveller

Posted May 21, 2024 on Expedia
Comment from Hotel Management
May 23, 2024 by The St. Regis Mexico City, Hotel Management
Estimado Ruben:Muchas Gracias evaluar los servicios ofrecidos de su última estancia en The St. Regis Mexico City Airport. Nos gustaria conocer mas detalles acerca de su mas reciente estancia, para nosotros es muy importante conocer sus observaciones para continuar motivándonos a seguir ofreciendo el servicio que usted y todos nuestros huéspedes merecen. Por favor vuelva pronto. ¡Saludos!
5 out of 5
by A traveller from Philadelphia

Posted May 3, 2024 on Expedia
Loved our stay! Service was amazing and attention to guests and details was over and above. Staff was lovely and so friendly, can’t wait to visit again.
Comment from Hotel Management
May 6, 2024 by The St. Regis Mexico City, Hotel Management
Dear Yvette:Thank you for taking the time for evaluating to The St. Regis Mexico City. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!
5 out of 5
by A traveller

Posted Apr. 28, 2024 on Hotels
Comment from Hotel Management
May 6, 2024 by The St. Regis Mexico City, Hotel Management
Dear Jill:Thank you for taking the time for evaluating to The St. Regis Mexico City. We would have liked to know more details about your stay , for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.Regards!