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The Westin Santa Fe, Mexico City

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Santa Fe

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Photo gallery for The Westin Santa Fe, Mexico City

Pool
Lounge
Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Expo Santa Fe Mexico
    ‪10 min walk‬
  • Parque La Mexicana
    ‪16 min walk‬
  • Santa Fe Center Mall
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Non Smoking, Valley View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Valley View

  • Valley view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View

  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • Canal view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Santa Fe stay.Within a 15-minute walk of this Santa Fe hotel, you'll find Samara Shops and Expo Santa Fe Mexico. Parque La Mexicana and KidZania Santa Fe are also within 2 miles (3 km).

What's nearby

  • Samara Shops - 5 min walk - 0.4 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 16 min walk - 1.4 km
  • Santa Fe Center Mall - 4 min drive - 2.6 km
  • Ciudad de los Ninos - 4 min drive - 2.6 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

4.5-star luxury hotel, connected to a shopping center in Santa Fe
The Westin Santa Fe, Mexico City offers its guests a full-service spa, a hot tub, and a steam room. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 259 guestrooms or units
  • 11 levels
  • 6 dining venues
  • Meeting rooms
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 885 reviews
Rating 8 - Good. 180 out of 885 reviews
Rating 6 - Okay. 56 out of 885 reviews
Rating 4 - Poor. 26 out of 885 reviews
Rating 2 - Terrible. 20 out of 885 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 8 nights in Dec 2024

10/10 Excellent

Gume, Laredo

Stayed 1 night in Oct 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael, Panama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

8/10 Good

FRANCISCO J

Stayed 1 night in Oct 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Stayed 6 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The spa and pool area are small but ok
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques Isaac, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

6/10 Okay

Juan Luis

Stayed 2 nights in May 2024

6/10 Okay

Juan Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

2/10 Terrible

Raul

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Dipika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024