Ratings based on 2,040 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 9, 2024
Very nice clean and the service excellent The breakfast very good. Safe area to walk and shopping
Comment from Hotel Management
Dec. 9, 2024 by Nancy Gutiérrez, Hotel Management
Dear Monica,We are glad to know that your experience at Zócalo Central was excellent. It is great to read you loved the breakfast and the service provided was great. We hope to welcome you back soon!
by A traveller
Posted Sep. 23, 2024
Comment from Hotel Management
Sep. 23, 2024 by Francisco García, Gerente General Zócalo Central, Hotel Management
Estimada KarlaAgradecemos mucho su preferencia.En Zócalo Central ustedes son lo más importante, por lo que recibir calificaciones como la suya, nos indica que vamos por buen camino y reafirma nuestro compromiso a seguir creando experiencias únicas para nuestros huéspedes. Ojalá muy pronto tengamos el gusto de recibirle nuevamente.Saludos
by A traveller
The best in ZOCALO
Posted Sep. 17, 2024 on HotelsThe best in mexico city downtown. Raul he is a really nice person. Armando the security person alway willing to help.
Comment from Hotel Management
Sep. 20, 2024 by Francisco García, Zócalo Central’s General Manager, Hotel Management
Dear Everardo.Thank you so much for sharing your comments and the experience you had with us. I appreciate your opinion and its a pleasure to know that our teams service was to your liking. I hope you could choose us again for your next travel. Best regards
by A traveller
Posted Sep. 17, 2024 on Expedia
My wife and I stoped by for a weekend and I honestly cant say enough of how good this hotel was to us. The staff is great! From the guys waiting for you at the entrance getting your suitcases to cleaning staff and lobby staff and the waiters in the restaurant! Great overall experience. It is located in such a safe environment in the city and we felt so part of the culture here and we would definitely recommend to anyone and we will definitely be back. We felt safe and comfortable here.
Comment from Hotel Management
Sep. 20, 2024 by Francisco García, Zócalo Central’s General Manager, Hotel Management
Dear Mario.Thank you very much for taking the time to share this detailed text about your experience at Zócalo Central Hotel. It is such a pleasure to know that we managed to turn your stay into a remarkable experience thanks to our location and the attentive service from our staff.Our main aim is to make your stay as pleasant as possible, so we are happy to know we achieved it.It would be a pleasure to host you again during your next visit. Best regards,
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by Francisco García, Gerente General Zócalo Central, Hotel Management
Estimada MargaritaMuchas gracias por el tiempo de compartir su opinión de su estancia en Zócalo Central.Seguiremos trabajando arduamente en favor de todos ustedes.Estaremos más que encantados de atenderle nuevamente.Saludos Cordiales
by A traveller
Posted Sep. 15, 2024 on Expedia
Raúl fue muy amable con nosotros y nos dio excelente servicio!
Comment from Hotel Management
Sep. 17, 2024 by Francisco García, Gerente General Zócalo Central, Hotel Management
¡Muchas gracias por compartir tu experiencia, Crystal Andrea! Nos alegra saber que Raúl brindó un excelente servicio durante tu estadía en Zócalo Central. Con mucho gusto compartiré sus comentarios con él.Esperamos tener el placer de recibirte nuevamente en un futuro cercano.¡Hasta pronto!Saludos,
by A traveller
Posted Sep. 14, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by Francisco García, Gerente General Zócalo Central, Hotel Management
Estimado huésped.Gracias por tomarse unos minutos para mandar esta calificación. Su recomendación nos motiva a seguir trabajando para ofrecer experiencias memorables en todos los sentidos. Ojalá tengamos el honor de que nos visite nuevamente para seguir creando juntos momentos únicos.Ojalá en un futuro tengamos el placer de hospedarle nuevamente.Saludos,
by A traveller
Posted Sep. 14, 2024 on Expedia
Excelente hotel con muchos servicios incluyendo guía turístico, servicio barra y terraza espectacular con vista al zócalo.
Comment from Hotel Management
Sep. 17, 2024 by Francisco García, Gerente General Zócalo Central, Hotel Management
Estimada Rosa, Muchas gracias por sus amables palabras. Nos alegra saber que disfrutó de nuestros servicios, especialmente de la terraza con vista al Zócalo. Nuestro equipo siempre se esfuerza por ofrecer una experiencia memorable a nuestros huéspedes. Esperamos tener la oportunidad de recibirla nuevamente en su próxima visita a la Ciudad de México. ¡Hasta pronto!
by A traveller
Great place to stay!
Posted Sep. 12, 2024 on HotelsWe had to leave very, very early in the morning. They had our large suitcase already to go and our driver was waiting. Everything went smooth! Also the coffee we were able to get before we left was delicious.
Comment from Hotel Management
Sep. 13, 2024 by Francisco García, Zócalo Central’s General Manager, Hotel Management
Dear Linda.Thank you for choosing Zócalo Central Ciudad de México for your stay! We are delighted to hear that our staff provided smooth and efficient service, especially for your early departure. We are thrilled that you enjoyed the delicious coffee before your journey. We hope to welcome you back soon!Best regards,
by A traveller
Posted Sep. 11, 2024 on Expedia
Excellent stay ! I would stay here again ,no doubt.
Comment from Hotel Management
Sep. 12, 2024 by Francisco García, Zócalo Central’s General Manager, Hotel Management
Thank you, Sarai, for your wonderful feedback! We are thrilled to hear that you had an excellent stay with us at Zócalo Central Ciudad de México. We look forward to welcoming you back for another fantastic experience in the future!Best regards
