Note fondée sur 839 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Mauricio Miguelena, Gestion de l’hôtel
Dear Sebastien, Thank you for taking the time to share your experience at 1 Hotel South Beach. We truly appreciate all feedback, whether positive or negative, as it helps us improve our services.We are disappointed to hear that your first visit to 1 Hotel was not up to your expectations. Please accept our sincere apologies for any inconvenience caused by the downgrade of your room. We understand how important it is to have a comfortable and satisfying stay, and we regret that we were not able to provide that for you.We would like to assure you that we take all of our guests' preferences into consideration when assigning rooms. However, due to unforeseen circumstances, there are times when we might have to make necessary changes to our room allocations. We apologize if our team did not communicate this in a timely and clear manner.We would like to extend our sincerest apologies and offer our full commitment to making your next stay with us a memorable one. Please do not hesitate to reach out to our team if you have any further concerns or if there is anything we can do to make your future stays more enjoyable.We value your patronage and hope to have the opportunity to welcome you back to 1 Hotel South Beach and provide you with an exceptional experience.Warm regards,Mauricio Miguelena, General Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Perfect place
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Mauricio Miguelena, Gestion de l’hôtel
Dear Yohan, Thank you for your wonderful review. We are delighted to know that you had a great stay with us. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back for another luxurious experience in the near future!Sincerely, Mauricio Miguelena, General Manager
par un voyageur
Publié le 27 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Mauricio Miguelena, Gestion de l’hôtel
Dear Alex, Thank you so much for your 10 out of 10 perfect rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, Resort Manager
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Mauricio Miguelena, Gestion de l’hôtel
Dear Dominique, Thank you so much for your perfect 10 out of 10 rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, Resort Manager
par un voyageur
Publié le 21 oct. 2023 sur Hotels
Le meilleur hôtel de Miami beach. Excellent à tous les niveaux
Commentaires de Gestion de l’hôtel
21 oct. 2023 par David, Gestion de l’hôtel
Dear Michel, Thank you for taking the time to leave us a great review! We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back soon. Thank you, Reservations
par un voyageur
Magnifique
Publié le 17 oct. 2023 sur HotelsHôtel magnifique avec un personnel au petit soin à refaire au plus vite
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Mauricio Miguelena, Gestion de l’hôtel
Dear Alice, Thank you for taking the time to leave a review of 1 Hotel South Beach. We are delighted to hear that you found us to be magnificent and our team to be attentive. Providing exceptional service to our guests is our top priority, so your kind words mean a lot to us.We are thrilled to know that you enjoyed your stay with us, and we truly appreciate your recommendation to redo your experience at 1 Hotel South Beach. We would be more than happy to welcome you back and make your next visit even more memorable.Thank you for choosing 1 Hotel South Beach and for sharing your positive experience with other travelers. We look forward to the opportunity to serve you again in the near future.Sincerely,Mauricio Miguelena, Resort Manager
par un voyageur
Publié le 1 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2023 par David, Gestion de l’hôtel
Dear Guillaume, Thank you for your wonderful feedback! We are looking forward to welcoming you back soon!Regards,Reservations Team
par un voyageur
Publié le 3 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2023 par Mauricio Miguelena, Resort Manager, Gestion de l’hôtel
Dear Michel, Thank you for leaving this review for us. I am sorry to see you did not have an overall pleasant experience with us. I hope you are able to give us a second chance in the near future. Thank you,
par un voyageur
Publié le 30 août 2022 sur Expedia
1 HOTEL SOUTH BEACH....RESTE LE MEILLEUR DANS SA CATEGORIE A SOUTHBEACH POUR NOUS !!!
TOUT EST PARFAIT!!!
MERCI AU STAFF...MERCI FLORENCE !!!
Commentaires de Gestion de l’hôtel
1 sept. 2022 par David, Gestion de l’hôtel
Good morning, Thank you for taking the time to leave us a 5 star review. We hope to welcome you back again soon!
par un voyageur
Publié le 2 avr. 2022 sur Expedia
Hôtel au top! Prix en adéquation, et puis nous sommes à Sourh beach…
Commentaires de Gestion de l’hôtel
2 avr. 2022 par Reservations, Gestion de l’hôtel
Dear 1 Hotel Guest, Thank you for your recent exceptional review regarding your stay at 1 Hotel South Beach. We are delighted to learn you had an excellent experience with us and enjoyed the hotel amenities during your stay. We are thrilled to read we exceeded your expectations and left a memorable impression. Thank you for choosing and recommending 1 Hotel South Beach, your advocacy is greatly appreciated. We look forward to welcoming you back for another incredible stay soon. Kind Regards, 1 Hotel South Beach Management
