Note fondée sur 493 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2024 par GM, Gestion de l’hôtel
Dear Charles, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Adriana Vellojin, GM
par un voyageur
HORRIBLE, HONTEUX
Publié le 13 févr. 2024 sur HotelsLe sol de la chambre et de la salle de bain étaient sales , pleins de poussière et de cheveux/poils: horrible !
Les serviettes de bain avaient des poils, le bac de douche avait des poils et la literie pleine d’acariens.
J’avais hâte de quitter cette chambre horrible et dégueulasse!
240€ la nuit, 4 étoiles c’est inadmissible !
Comment cet hôtel peut avoir la note 9?!!!!
Commentaires de Gestion de l’hôtel
14 févr. 2024 par GM, Gestion de l’hôtel
Dear Emma, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your bathroom fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. We hope to host you again for a stay in line with our standards. Sincerely, Adriana Vellojin, GM
par un voyageur
Publié le 18 mai 2022 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 12 août 2024 sur Hotels
Great hotel! Great service! Glad we didn’t have carpet in our room. But the floor need to be washed.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Bianna, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Adriana Vellojin, GM
par un voyageur
Publié le 11 août 2024 sur Expedia
I have stayed several times at this hotel because of its con venient location but each time i have stayed there I have had serious issues with the cleaning of the rooms. Either the room is not cleaned or the cleaning is shoddy. I have decided that enough is enough and will not stay there again....other options close by including Airbnbs.
Commentaires de Gestion de l’hôtel
11 août 2024 par GM, Gestion de l’hôtel
Dear Larry, I apologize that the servicing of your room was not satisfactory. I will be sure to discuss this review with our housekeeping staff to heighten our awareness of such issues. We value you as our Guest and hope that you will reconsider your return. Sincerely, Adriana Vellojin, GM
par un voyageur
Publié le 11 août 2024 sur Hotels
Stayed when our flight was cancele unexpectedly. Hotel was the best part of our night.
Commentaires de Gestion de l’hôtel
11 août 2024 par GM, Gestion de l’hôtel
Dear Anonymous, I'm pleased we could add a little comfort during a stressful time so you could enjoy your stay and a good night's rest. We're happy to have had you as our guests, and we hope to host you again under better circumstances. Best, Adriana Vellojin, GM
par un voyageur
Publié le 8 août 2024 sur Expedia
I recently stayed at your hotel and had a fantastic experience! The rooms were spotless and well-appointed, the staff were incredibly friendly and helpful, and the amenities were top-notch. I especially enjoyed the delicious breakfast and the convenient location. I can't wait to return for another stay!
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
Dear Haydee, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Adriana Vellojin, GM
par un voyageur
Publié le 7 août 2024 sur Hotels
