Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Christmas in Miami
Publié le 29 déc. 2024 sur HomeAwaySpacious home and nice outdoor gathering areaPlenty of room for all to sit around a table both inside and outsideNice kitchen but not enough cutlery for 12 people and no serving dishes, most of the pans need replacing as they have been burned on the induction stoveNon functional microwave above the oven replaced by a much smaller one on the counterWashing machine leaks all over the floor during spin cycle - someone had tried to fix it by stuffing a paper towel in the pipeWhen we arrived 3 firealarms were beeping - managed to disable 2 and put the 3rd outside to beepHouse was clean but when you walk barefoot on the floors feet get dirty - suspect you need to ask the cleaners to mop the floors Finally - property is advertised as 4 bathrooms - there are only 3 bathrooms and one half bath. Suggest the en suite bathroom in the room with bunkbeds be turned into a room with one large bed
Commentaires de Gestion de l’hôtel
8 janv. 2025 par VrboOwner, Gestion de l’hôtel
Hello Neel,
Thank you for your kindness. It was an absolute pleasure having you as our valued guests. We are delighted to read that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
par un voyageur
2024
Publié le 10 oct. 2024 sur HomeAwayIt was comfortable for a large group.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hello Doreen,
Thank you for your kindness. It has been an absolute pleasure having you as our valued guests. We are delighted that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
par un voyageur
Awesome house and location
Publié le 10 sept. 2024 sur HomeAwayOur stay was very pleasant, house is very spacious and clean. Great central location where you can get to Miami and Fort Lauderdale within 25 minutes each way. Very safe as it’s a gated community. We had no issues with our stay everything was perfect and the kids got to enjoy the pool everyday. Would definitely come back and recommend this house.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Sam,
Thank you for your kindness. It was an absolute pleasure having you as our valued guests. We are delighted to read that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
par un voyageur
Not quite as listed
Publié le 25 août 2024 sur HomeAwayThe main concern was that the house does not contain three en-suites as listed. It has two one being the master bedroom the other being the bunk bed room. There is one additional full bath located off the hallway and then a small powder bath with a sink and toilet only, no shower. The fifth bedroom is a garage that was converted to a bedroom. The air conditioning in this room did not work well. The rest of the house ac was fine. Our first full day we experienced a problem with the propane tank that we paid the additional fee for after reaching out we received one response to ask for the address of the property and after that nothing even after follow up. We could not use the grill our entire stay. I am still waiting for my refund. We enjoyed the pool and the kitchen was well stocked with gadgets for cooking however the house could use better pots and pans. Cleanliness and general maintenance throughout the house was an issue and routine pest control should be in place.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
par un voyageur
Rainy week...but still had fun
Publié le 16 juin 2024 sur HomeAwayExtremely bad weather all week. Could not use pool or outdoor amenities. House did take on water from all the rain, but we were able to dry it quickly. Overall, property was as advertised,
Commentaires de Gestion de l’hôtel
18 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Miles,
Thank you for your kindness. It was an absolute pleasure having you as our valued guests. We are delighted to read that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
par un voyageur
Amazing Home & Neighborhood!
Publié le 3 juin 2024 sur HomeAwayExcellent place highly recommend
Commentaires de Gestion de l’hôtel
10 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi Anita,
Thank you for taking the time to leave us a review. We’re so glad you had an amazing stay with us. Your time and support are always greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
par un voyageur
Spacious vacation home
Publié le 21 mars 2024 sur HomeAwayThis was a great property for two families. There was lots of comfortable living space and the pool was large enough for two families to enjoy!
Loved the decor and palm trees in the back yard.
Commentaires de Gestion de l’hôtel
28 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Ashley, Thank you for taking the time to leave us a review. We’re so glad you had an amazing stay with us. Your time and support are always greatly appreciated. Our team looks forward to hosting you again on your next vacation. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
par un voyageur
Family trip
Publié le 20 mars 2024 sur HomeAwayVery convenient location to be on and off I95. Large home with plenty of places to sleep and gather. Sleeping wing is separate from living areas and quiet. Outdoor area is spacious with large table and chairs under cover. This is in a gated community.
However, there are some items that could use an update. While there are places to sleep 14, there aren’t enough towels for that many people. There are steps to living areas and behind the bar and One of the older folks fell during the stay. There are plenty of plates but not nearly enough silverware. Pots and pans are odd and worn out. Light switches are everywhere but need labels. Thermostat batteries died during our stay. I don’t think there was a pool filter or if there is one, it wasn’t running. The WiFi works fine in the sleeping side, but is unavailable in family room or outdoors. Much dead foliage around pool area.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi John, Thank you for taking the time to leave us some feedback. We are very sorry to hear that your experience did not merit a 5-star review. Your positive experience is what keeps us in business and we always want our customers to have a wonderful stay. ValGal sincerely apologizes for any inconveniences that you experienced during your stay with us. We have made a list of your notes and plan to implement as many of these fixes as we can as soon as we can. Our mission is to provide you with excellent customer service from the booking process throughout your departure, attending to all of your vacation home needs. Moreover, we understand how stressful it can be when your trip does not go as planned and we intend to go above and beyond to ensure that you have a pleasant stay. We are considering your suggestions and have begun making the necessary improvements. Thank you for taking the time to help us keep our houses in the best condition for all of our guests. Our team
par un voyageur
Great place for families
Publié le 29 janv. 2024 sur HomeAwayWe had a great visit with and this location was perfect. Because we had events during our stay in Miami, Fort Lauderdale, and up the treasure coast it was ideal to stay here. We took advantage of the pool almost every day. This place is close to the beaches and easy access to stores in the area. Would love to stay again.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hello Chris,
Thank you for your kindness. It has been an absolute pleasure having you as our valued guests. We are delighted to read that you enjoyed the location and ultimately had a wonderful experience with us. Our team looks forward to hosting you again on your next vacation. Your time and support are greatly appreciated. Thank you for choosing ValGal Vacation Rentals! Sincerely, Ethan of the ValGal Vacation Rental Customer Care Team
