Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,6 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Garnet from Cozy, Gestion de l’hôtel
Hi Ilhen,Thanks for staying with us! We saw your 3-star rating and would love to hear any feedback you might have. If there's anything we can improve, please let us know. We’d be thrilled to welcome you back!
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice location staff was great and easy to work with. Great communication
Commentaires de Gestion de l’hôtel
12 août 2024 par Garnet from Cozy, Gestion de l’hôtel
Hi Ashlee! Thank you for your wonderful feedback! We're glad you liked the location and found our staff to be a breeze to work with. Great communication is our jam, and we’re happy it met your expectations perfectly! Looking forward to your return visit!
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Garnet from Cozy, Gestion de l’hôtel
Hi Nicole! Thank you for your rating. We noticed you gave us 3/5 rating and would love to know if there’s anything specific we can improve. Your feedback is valuable and helps us enhance our guests’ experiences. We hope to see you again soon!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Garnet from Cozy, Gestion de l’hôtel
Thank you for your rating Wilfrido. We’re keen to understand how we might improve your experience and would appreciate any specific details or feedback you can provide. Your insights are valuable to us. We look forward to the opportunity to offer a better stay in the future.
par un voyageur
Honest review
Publié le 7 juill. 2024 sur HotelsThe apartment itself is immaculate. It’s a beautiful apartment. I was suprised!
The only thing I will say is I had to wash the sheets to the 2nd bedroom bed because I’m pretty sure housecleaning did not change them, due to residue on them. Having to do that on the first night with tired kiddos waiting to go to bed was not ideal.
The master bedroom bed was itchy. Which is never a good thing when staying in hotels or air b n bs. The property owner needs to look into that. Besides that the apartment itself is very fancy I was shocked how beautiful it was.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Garnet from Cozy, Gestion de l’hôtel
Thank you for taking the time to leave your feedback and for highlighting the cleanliness issues you encountered. We apologize for any inconvenience caused and we addressed this with our cleaning team to ensure it doesn't happen again. We're grateful that you found the apartment itself so impressive and hope you were able to enjoy your stay despite these issues. We hope to host you again soon!
par un voyageur
Publié le 28 juin 2024 sur Expedia
The unit rented out to us had axwater leak that spilled out into the bathroom and the balcony had no lock for balcony door. I had to leave the property to be relocated
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Garnet from Cozy, Gestion de l’hôtel
Hi Darlene!Thank you for bringing these issues to our attention. We’ve addressed all reported concerns and taken the necessary steps to prevent them from occurring in the future.We look forward to the opportunity to host you again under better circumstances and provide you with a flawless experience.
par un voyageur
Publié le 30 mai 2024 sur Expedia
It was amazing
par un voyageur
Publié le 26 mai 2024 sur Hotels
par un voyageur
Publié le 25 mai 2024 sur Expedia
par un voyageur
Publié le 24 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Garnet from Cozy, Gestion de l’hôtel
Thank you so much for the perfect rating, Stephen! We’re thrilled to hear you had a great stay with us. If you have any thoughts or suggestions you’d like to share, we’d love to hear them. Your feedback helps us continue to provide the best experience possible.
