Note fondée sur 1 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,5 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Dominique, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will revisit us again in the future.Barbara RomanoGeneral Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
I was a bit scared to book it after reading the reviews but still decided to go for it.
Seriously, i don't understand all the bad reviews. We had such a great moment there.
We had two little issues and when we called, they came 5 minutes later to fix it. They even replaced our fridge because it seemed that it was not working properly, at 10pm.
Our room was clean.
Yes, it smells a bit humidity in the hall going to our room but nothing major..!
Yes, yo do have to go to the pool with the exit on the side of the building and go from the outside but it didn't bother us!!
Yes, parking is in extra but we did our research, we knew it, so no bad surprises!
Yes, sofa bed was not the most comfortable bed but from our experience, sofa bed are never comfortable!
We found it was a pleasant place with nice and polite employees.
Thanks again!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Melisa, We greatly appreciate your perfect rating of Best Western Atlantic Beach Resort, and thank you for taking the time to share it. Our dedicated team of professionals works tirelessly to provide a unique and amazing experience for all our valued guests. Thank you as well for providing your valuable, constructive feedback. For us to get better, it is imperative for us to receive this feedback. The details of your review have been shared with our team and are being discussed at length to ensure we continue to provide consistent, 5-star service to our guests. We can't wait to have you back, and please do not hesitate to reach out to one of our team members to help you with the details of your next visit!Barbara Romano,General Manager
par un voyageur de Granby
Publié le 23 juill. 2024 sur Expedia
Hôtel bien situé pour accès à la plage.
Prix abordable
Commentaires de Gestion de l’hôtel
24 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Valérie, Thank you for your review. We are pleased to hear that you found our hotel's location convenient for beach access and that you appreciated our affordable prices. We look forward to welcoming you back to Best Western Atlantic Beach Resort for another enjoyable stay.Barbara RomanoGeneral Manager
par un voyageur
Publié le 20 mai 2024 sur Expedia
C'est un bon logement j'ai passé une agréable vacance merci.
Commentaires de Gestion de l’hôtel
20 mai 2024 par General Manager, Gestion de l’hôtel
Dear Sanders, Thank you very much for your kind words. We are thrilled to hear that you had an enjoyable vacation and that you found our accommodation to be satisfactory. It was a pleasure to host you, and we are grateful for your positive feedback. We hope to have the opportunity to welcome you back to Best Western Atlantic Beach Resort in the future for another pleasant stay. Warm regards from our entire team.Barbara RomanoGeneral Manager
par un voyageur
Publié le 16 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mai 2024 par General Manager, Gestion de l’hôtel
Dear Fabrice, Thank you for your kind rating! We are glad you had such a positive experience during your time at Best Western Atlantic Beach Resort, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Barbara Romano,General Manager
par un voyageur
À conseiller. Bon rapport qualité prix
Publié le 16 mai 2024 sur HotelsHôtel au calme et bien entretenu.
Chambre vue sur mer au 9eme étage à privilégier.
Un peu loin d océan drive si vs souhaitez sortir la bas. Cela ne ns à pas dérangé d'autant que le trolley qui passe pas loin de l hôtel vs y rapproche.
Commentaires de Gestion de l’hôtel
17 mai 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for choosing Best Western Atlantic Beach Resort and for your excellent review of our resort! We are thrilled to hear that you enjoyed the breathtaking ocean views from your balcony. We appreciate you mentioning that you found us at an excellent value. It was a pleasure accommodating you, and we look forward to your next visit to our area.Barbara Romano,General Manager
par un voyageur
Publié le 8 avr. 2024 sur Expedia
Les frais d’hotel sont en extra
Commentaires de Gestion de l’hôtel
9 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Melanie, Thank you for choosing us and for taking the time to evaluate your stay. We are pleased the majority of your visit was enjoyable. However, we regret the disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. Barbara RomanoGeneral Manager
par un voyageur
Publié le 3 avr. 2024 sur Expedia
1222
Commentaires de Gestion de l’hôtel
4 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Hugo, Thank you for taking the time to share that your stay at Best Western Atlantic Beach Resort was perfect in every way. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Barbara RomanoGeneral Manager
par un voyageur
Publié le 14 mars 2024 sur Expedia
Hôtel passable mais sans plus.
Cher pour ce que ça.
Mérite une bonne réforme
Commentaires de Gestion de l’hôtel
17 mars 2024 par General Manager, Gestion de l’hôtel
Dear Daniel, Thank you so much for taking the time to post a review of our hotel. We are glad you had an overall satisfactory stay. However, we were disappointed that you felt the price did not meet your expectations. We appreciate your feedback and hope to have another chance to serve you in the future.Barbara RomanoGeneral Manager
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Fabienne, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Best Western Atlantic Beach Resort. We hope to have the pleasure of doing so again on your next visit to the area.Barbara Romano,General Manager
