Ratings based on 2,241 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 18, 2024
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by A traveller from Bellbrook
Posted Nov. 8, 2024
very easy check in using their app
by A traveller
Posted Nov. 1, 2024
Extremely clean.
by A traveller
Posted Sep. 22, 2024
Everything is good
by A traveller
Posted Sep. 14, 2024
Enjoyed my stay but would like a double bed option
by A traveller
Posted Sep. 1, 2024
Super loud in rooms. Changed room but was still loud from train- had a hard time sleeping with the noise.
Comment from Hotel Management
Sep. 7, 2024 by -Your friends at CitizenM, Hotel Management
Hello there Martha! Thank you for taking the time to share your feedback with us. We're sorry to hear that you did not have a perfect stay due to loud noises disrupting your sleep. Our rooms are sound proof for the most part, however, we understand that this was not your experience. If you would like to give us another try, please let us know, and we will set you up with a room away from traffic to make your stay more comfortable. We would love to host you again and provide you with a better experience. If there's anything else that we could do for you in the future, don't hesitate to let us know. In the meantime, we wish you safe and happy future travels!
by A traveller
Posted Aug. 26, 2024 on Hotels
by A traveller
Posted Aug. 25, 2024 on Expedia
by A traveller
Posted Aug. 25, 2024 on Hotels
by A traveller
Posted Aug. 25, 2024 on Expedia
Amazing decoration shopping and dining experience is amazing
