Ratings based on 907 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 7, 2024
Comment from Hotel Management
Nov. 18, 2024 by Shea, Hotel Management
Dear Angie, Thank you for reviewing us as we are sorry to hear we couldn't meet your expectations throughout your stay. Please feel free to reach out to our team directly, and we'll do our best to ensure a more enjoyable experience on your next visit. Sincerely, DoubleTree Resort & Spa by Hilton Ocean Point-N. Miami Beach
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 28, 2024 by Maher Abdel-Aziz, Hotel Management
We hope to see you again!
by A traveller
Posted Aug. 23, 2024 on Expedia
Property is outdated
Comment from Hotel Management
Aug. 25, 2024 by Maher Abdel-Aziz, Hotel Management
We apologize for the inconvenience. Thanks for your feedback.
by A traveller
Posted Aug. 22, 2024 on Expedia
Beautiful location and access to private beach was amazing will definitely come again.
Comment from Hotel Management
Aug. 23, 2024 by Maher Abdel-Aziz, Hotel Management
Thanks for your feedback!
by A traveller
Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Maher Abdel-Aziz, Hotel Management
We appreciate your feedback!
by A traveller
Posted Aug. 19, 2024 on Expedia
Delayed Elevator and housekeeping using the guest elevator.
Comment from Hotel Management
Aug. 21, 2024 by Maher Abdel-Aziz, Hotel Management
Thanks for your feedback!
by A traveller
Posted Aug. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 17, 2024 by Maher Abdel-Aziz, Hotel Management
Thanks for your feedback.
by A traveller
Posted Aug. 12, 2024 on Expedia
The good: They change the towels daily, they are spotless, the beds are in good condition, and the view is amazing. The apartment is big. The bad: On the first day, I had to bathe with a cockroach. The kitchen has no cookware set, I just found a pan, which made it difficult to prepare food for my baby. At the entrance, the carpet on the floor was wet.
Comment from Hotel Management
Aug. 17, 2024 by Maher Abdel-Aziz, Hotel Management
We apologize for the inconvenience.Thanks for providing us with the feedback.
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Maher Abdel-Aziz, Hotel Management
We appreciate your feedback. We hope to see you again.
by A traveller
Room was dirty
Posted Aug. 10, 2024 on HotelsBad smell at the main bathroom…floor dirty and sofas with dark spots… doors cracked..this was my third time in the Hotel and it was the worst..
Comment from Hotel Management
Aug. 11, 2024 by Maher Abdel-Aziz, Hotel Management
We apologize for the inconvenience.
