Note fondée sur 131 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2022 sur Expedia
Hôtel neuve avec un décor très moderne et chaleureux. Chambre très fonctionnelle avec tout ce dont nous avons besoin.
Excellent déjeuner et une piscine de rêve au cour du centre-ville de Miami.
Commentaires de Gestion de l’hôtel
3 nov. 2022 par GM, Gestion de l’hôtel
Dear Camil, Thank you for taking the time to share this glowing review of your experience at our hotel! It is wonderful to hear that you love our amenities as well as our accommodations and location. I will be certain to share your comments with our staff who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon! Sincerely, Jessica Francos General Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The staff was knowledgeable and very professional
Commentaires de Gestion de l’hôtel
2 oct. 2024 par GM, Gestion de l’hôtel
Dear Darryl, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Jessica Francos, GM
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The room was small, but sufficient. The cost of just the room would have been worth it, but they charge you for everything. $50 valet charge daily. $30 food "credit" use it or lose it, but everything on the menu is over $17. Total scam. Ended up costing me ~$900 for a 2-night stay.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Marty, Thank you for staying at the Element Miami Brickell. Although we are sorry you didn't find us a good value, we appreciate you sharing your feedback with us. We value the opinions of our guests, both positive and negative, as they help us to improve our service. Once again, thank you for sharing your review with us. Sincerely, Jessica Francos, GM
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Jorge, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Jessica Francos, GM
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Lovely
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear Kelvin, Thank you for your review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Jessica Francos, GM
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Elliott, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire staff and leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Amazing!!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par GM, Gestion de l’hôtel
Dear Terrance K, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Jessica Francos, GM
par un voyageur
Good
Publié le 27 juill. 2024 sur HotelsVery clean, great location. Loved it. With my kids and GF.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par GM, Gestion de l’hôtel
Dear Ruben, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Jessica Francos, GM
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Good
Commentaires de Gestion de l’hôtel
26 juill. 2024 par GM, Gestion de l’hôtel
Dear Emmanuel, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Jessica Francos, GM
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Elliott, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire staff and leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
