Ratings based on 911 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 9, 2024
Reservation states pool
Is open and has been closed for over a year. Breakfast was never available and limited. Certain staff were very rude just because. Limited utensils
Comment from Hotel Management
Nov. 9, 2024 by Hotel Management, Hotel Management
Dear Denise, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed your stay overall. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We hope you will consider giving us another chance to show you the hospitality for which we are known.Sincerely,Hotel Management
by A traveller from St James
Posted Oct. 1, 2024
by A traveller
Posted Sep. 17, 2024 on Expedia
by A traveller
Posted Sep. 12, 2024 on Expedia
I like that they were able to book us last minute. The rooms are generally clean and decently sized. No carpet in the rooms we stayed which is grate. They accept pets which is amazing. Don’t expect a big breakfast it’s a grab and go eat. We got attended almost as soon as we got there, And staff is quick to answer the phone which, in my opinion, is grate for Florida. All in all I would stay here again.
by A traveller
Posted Sep. 12, 2024 on Expedia
I like that they were able to book us last minute. The rooms are generally clean and decently sized. No carpet in the rooms we stayed which is grate. They accept pets which is amazing. Don’t expect a big breakfast it’s a grab and go eat. We got attended almost as soon as we got there, And staff is quick to answer the phone which, in my opinion, is grate for Florida. All in all I would stay here again.
Comment from Hotel Management
Sep. 12, 2024 by Hotel Management, Hotel Management
Dear Maria, We are thrilled that you loved so much about staying with us, and we will certainly share your compliments with our entire staff! It was a true pleasure having you as our guest here at Extended Stay America, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
by A traveller
Posted Aug. 29, 2024 on Hotels
by A traveller
Posted Aug. 27, 2024 on Hotels
Muy Buena.
Comment from Hotel Management
Aug. 28, 2024 by Hotel Management, Hotel Management
Dear Carmen, We appreciate you taking the time to share your review with us. It brings us immense pleasure to learn about your positive experience with our services. Your feedback is of great value to us, as it enables us to enhance our offerings continually. We look forward to the opportunity of hosting you again at Extended Stay America in the days to come.Sincerely,Hotel Management
by A traveller
Posted Aug. 26, 2024 on Expedia
Good Hospitality
by A traveller
Posted Aug. 24, 2024 on Expedia
by A traveller
Posted Aug. 23, 2024 on Hotels
