Note fondée sur 87 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Paris

le plus mauvais service client de tout les temps

Publié le 29 août 2023 sur HomeAway
cette hotel que je frequente depuis 15 ans est devenu une pompe a fric et n'a plus la notion de services tels que je l'ai connue que ce soit a la réception, le ménage, le services voiturier ou j'ai plus d'une et demi pour récupérer ma voiture, dans les restaurants, la piscine est salle et mal entretenu le jacuzzi extérieure ne fonctionne plus bref la liste est très long. Je n'y retournerais plus
Commentaires de Gestion de l’hôtel
30 août 2023 par VrboOwner, Gestion de l’hôtel
I am very disappointed with this review. The guest had NO issues with my suite but instead felt the hotel prices at the restaurant and pool were high. He did not contact me at all during his stay.
5 sur 5
par un voyageur

Great property, great location

Publié le 19 déc. 2024 sur HomeAway
Enjoyed our stay, property amenities are great
5 sur 5
par un voyageur

Amazing apartment

Publié le 7 déc. 2024 sur HomeAway
Gorgeous apartment, especially loved the balcony! All the perks of the Fontainebleau at a better price and did I mention the balcony? Chris was super responsive for everything. There were some issues with cleaning when I first arrived (hence the 4 stars) that he addressed immediately
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 sept. 2024 sur HomeAway
5 sur 5
par un voyageur

Amazing Property

Publié le 14 août 2024 sur HomeAway
5 sur 5
par un voyageur

Mr

Publié le 31 juill. 2024 sur HomeAway
Pretty decent place in every sense. We think this is our first but not our last visit here.
4 sur 5
par un voyageur

Very Nice

Publié le 13 mai 2024 sur HomeAway
This was our first visit to Miami Beach, we were pleased with the accommodations. The condo was simply a converted hotel room but was spacious and comfortable. The room didn't have any drawers to place our clothes in, so we ended up living out of our suitcase. Nice view of the city and ocean from the balcony. The resort itself is very expensive for pretty much everything. The check-in process wasn't smooth but manageable. We would stay here again.
Commentaires de Gestion de l’hôtel
13 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the review. To clarify these are not converted hotel rooms. They are junior suites with a balcony, kitchenette and are at least 550 sq ft versus a much smaller hotel room. They also receive free valet parking, no resort fee and two daily spa passes.
5 sur 5
par un voyageur

Great Room and Hotel

Publié le 17 mars 2024 sur HomeAway
We loved our stay at this resort. The beach and pool were great. We got massages at the spa and dined at the many restaurants the hotel had to offer. We plan to bring more family here in the future.
2 sur 5
par un voyageur

Publié le 5 mars 2024 sur Expedia
I was very disappointed. Got the room very late. The fridge inside the room was very loud. I asked for late check out and was denied even though i was given the room very late. Also when i booked, it said free spa certificate which never got it.
5 sur 5
par un voyageur

Vaca

Publié le 7 févr. 2024 sur HomeAway
Great