Note fondée sur 365 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
2,8 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
strong peint odor. they came tu put ozone to absorb it but the day after the odor was back. had to leave door open. as i saw, they cover thing with white paint in the washroom. mold ? rust ? something else ? even the bath was paint peeling
par un voyageur
À fuir
Publié le 5 mai 2024 sur HotelsLogement du studio pas conforme à l’annonce, sale, aucun accessoire de ménage (balais), baignoire bouchée à chaque douche, accessoires dans la salle de bain un déboucheur, porte salle de bain peinture cloqué.
Cuisine le micro-ondes est salle, ouverture micro-ondes rouillé et intérieur brûlé.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Girasole Apartments, Gestion de l’hôtel
Hi, we are sorry to hear that your stay didn’t meet your expectations. However, it is really very unusual what you are telling us, since our professional team makes sure that the rooms are in excellent condition prior to the guest's arrival. If we had known, we would have been pleased to assist you. We look forward to your return whenever you wish.
par un voyageur
Publié le 9 mars 2023 sur Expedia
Localisation sur plage de Miami Beach, piscine clôturée, dépanneurs sur place, frigo dans la chambre!
Commentaires de Gestion de l’hôtel
9 mars 2023 par Boutique Apartments, Gestion de l’hôtel
Thank you for your review. We are sorry the apartment didn't meet your expectations, but it is exactly what we advertise online and we have a great team that makes sure everything is in perfect conditions before we deliver the apartment. If something else was troubling you, we would have loved to do anything we could to help you be more comfortable, it is a pity you haven't contacted us again during your stay.
par un voyageur
Publié le 1 déc. 2024
Excellent place!
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Boutique Partners Group , Gestion de l’hôtel
Hi, thank you for choosing us and recommending us. We are happy you had a great stay, we look forward to your return!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
They need to clean rooms more.
Shower works barely.
Employees were good and friendly, escpecially the guy that work as a receptionist at night, he is part of some security.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Boutique Apartments , Gestion de l’hôtel
Hello, we are sorry to hear that your stay didn’t meet your expectations. If we had known, we would have been pleased to assist you, as we have a team available around the clock for your inquiries or requests. We will take your comments into consideration to improve our guests' experience. We look forward to your return at any time.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
No me gustó que el aire estaba improvisado y ese ruido no dejaba dormir
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Boutique Apartments , Gestion de l’hôtel
Hola, lamentamos que la estadía no haya cumplido tus expectativas. De haberlo sabido nos hubiera encantado darte asistencia, ya que contamos con un equipo disponible todo el día para sus consultas o solicitudes. Tomaremos tus comentarios en consideración para mejorar la experiencia de nuestros huéspedes. Aguardamos tu regreso siempre que gustes.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Awful place! Beds aren’t good, no one that we can communicate, had to email people to get the room clean, because they said the cleaning wasn’t included
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Boutique Apartments , Gestion de l’hôtel
Hello, thank you for staying with us. We remind you that all our services and rates are detailed in the ad. If you have any other questions, we are at your disposal. We look forward to your return whenever you like.
par un voyageur de PROVIDENCE VILLAGE
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Boutique Apartments , Gestion de l’hôtel
Hola, gracias por elegirnos. ¡Nos encanta que hayas tenido una gran estadía! Aguardamos tu regreso.
par un voyageur
Publié le 17 sept. 2024
Wonderful location and good valet parking but on site it says to go to front for towels n sheets or anything that is not case was there for 5 days given no clean sheets or towels was told there is a washing machine that i had to load money on a card to wash my own n the fact that someone was drilling thru concrete right beside our room for 3 days
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Boutique Apartments , Gestion de l’hôtel
Thank you very much for staying with us and for your recommendation. We are happy that you enjoyed your stay. We will take your opinion into account, we work every day to improve our services. We look forward to your return.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The most bad experience that I have buying a hotel through Expedia is this place with the GIRASOLE department and the company Miami boutique it’s the most inhumane place with inhumane people that I rented on my life this people are scams this people don’t exist don’t answer , rent the 10005 department with no air conditioning and the company know that and insects have , this people never change sheet and towels because this company are scams don’t have housekeeping in the building and its insane I rented with two kids and one baby of 8 months and my baby can’t sleep with no air conditioning an need open doors for sleep and use same towels for 4 days . This place it’s disgusting and not safe for rent so … Expedia ask for pictures of the place before you sale it’s insane god
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Boutique Apartments , Gestion de l’hôtel
Hello, We are deeply sorry that the apartment didn't meet your expectations, but our professional team made sure everything was in perfect conditions before and during your stay, and there was no such issue in the unit. If there's anything else we could help you, please don't hesitate to write us. We look forward to your visit again.
