Note fondée sur 603 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
La réception est nulle Les chambres sont trop vieilles tout est vieux C’est déconseillé en plus ils nous ont chargé Des taxes de nulle part .
Commentaires de Gestion de l’hôtel
9 août 2024 par General Manager, Gestion de l’hôtel
Dear Salima, Thank you for taking the time to post a review. We regret not meeting your expectations and are sorry you felt our accommodations needed updating. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We are also disappointed for your dissatisfaction with some of the extra charges associated with your stay. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. We hope you will give us another opportunity to welcome you for the exceptional time you deserve.Luis ArellanoGeneral Manager
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par General Manager, Gestion de l’hôtel
Dear Frédéric, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Holiday Inn Miami Beach-Oceanfront.Luis ArellanoGeneral Manager
par un voyageur
Publié le 25 mai 2024 sur Expedia
Tres bel hotel
Commentaires de Gestion de l’hôtel
26 mai 2024 par General Manager, Gestion de l’hôtel
Dear Richard, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Miami Beach-Oceanfront, and we look forward to welcoming you again soon.Luis ArellanoGeneral Manager
par un voyageur de Bois colombes
Publié le 12 mai 2024 sur Expedia
Très sympa chambre spacieuse petit dej excellent personnel très sympa piscine sublime en bord de plage dommage que les charges (taxes habitation) soient si chers
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager, Gestion de l’hôtel
Dear Mr. Jose, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for the nice rating. We are glad that you loved our spacious accommodations and breakfast offerings. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. However, we regret any concerns regarding the additional charges and will share your feedback appropriately. We hope to see you again soon.Luis ArellanoGeneral Manager
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2024 par General Manager, Gestion de l’hôtel
Dear Nadir, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Holiday Inn Miami Beach-Oceanfront; we hope to see you again soon. Luis Arellano,General Manager
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par General Manager, Gestion de l’hôtel
Dear Maria, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Miami Beach-Oceanfront. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Luis Arellano,General Manager
par un voyageur
Publié le 9 mars 2024 sur Expedia
Hotel place dans un excellent quartier.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Holiday Inn Miami Beach Oceanfront. , Gestion de l’hôtel
Thank you for sharing your rating with us. We hope to host you again in the future.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Luis Arellano General Manager , Gestion de l’hôtel
Dear Luce, On behalf of our team at Holiday Inn Miami Beach-Oceanfront, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city. Luis ArellanoGeneral Manager
par un voyageur
Publié le 26 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Soufiane, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Luis ArellanoGeneral Manager
par un voyageur
Publié le 22 nov. 2023 sur Expedia
La restauration de l’hôtel n'est pas terrible.
Le fer à repasser dans la chambre est plutôt un jouet qu'un véritable outil de pressing, donc inefficace.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par General Manager, Gestion de l’hôtel
Dear Claude, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for the generous rating. We appreciate your feedback regarding the hotel's dining experience and the iron provided in the room. We regret to hear that the restaurant fell short of your expectations, and we apologize for any inconvenience caused. Our team will certainly review and address the concerns raised to enhance the quality of our offerings. Additionally, we will look into improving the effectiveness of the irons in the rooms to ensure a more satisfactory experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Luis Arellano,General Manager
