Note fondée sur 3 207 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Ce n’est pas pas pareil comme sur les photos
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur de Saint-Dominique
Publié le 7 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mai 2024 par Sophia CSR, Gestion de l’hôtel
Hi Gregori,We are thankful for your awesome comment and the great details of your experience with us. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next!
par un voyageur
Publié le 16 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Sophia CSR, Gestion de l’hôtel
Hi Stephane,We appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!
par un voyageur
Boule quiès de rigueur
Publié le 9 déc. 2023 sur HotelsCommentaires de Gestion de l’hôtel
11 déc. 2023 par Sophia CSR, Gestion de l’hôtel
Hi Didier,Thank you for bringing this to our attention. We regret the inconvenience caused and apologize for the noise disruption. We are actively working to address and minimize any disturbances to enhance our guests' comfort. Your feedback is appreciated, and we hope to have the chance to offer you a quieter and more enjoyable stay in the future.
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Jeanne Micheline, Thank you for taking the time to leave a review about your recent stay at Holiday Inn Miami West - Airport Area. We're thrilled to hear that you found our hotel to be exciting and welcoming. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Safe travels! Warm regards, Holiday Inn Miami West - Airport Area
par un voyageur
Publié le 21 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2023 par GM, Gestion de l’hôtel
Dear Virginie, Thank you for choosing to stay with us at Holiday Inn Miami West - Airport Area. We appreciate you taking the time to leave us feedback, and we regret that we didn't meet your expectations during your stay. We strive to provide exceptional service to all our guests, and we would love the opportunity to make it right for you in the future. Please do not hesitate to reach out to us directly so that we can address any specific concerns you may have. Warm regards, The Holiday Inn Miami West Team
par un voyageur
Publié le 19 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2023 par GM, Gestion de l’hôtel
Dear Peterson,Thank you for choosing Holiday Inn Miami West - Airport Area for your recent stay. We are thrilled to see that you had an exciting and enjoyable experience with us. Our team takes pride in providing exceptional service and we are glad you appreciated our efforts. Should you have any future plans to visit Miami, we would be more than happy to welcome you back!Warmest regards,Holiday Inn Miami West - Airport Area
par un voyageur
Publié le 17 juill. 2023 sur Expedia
Petit déjeuner non inclus comme exemple Quakity le fait !
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Tariq,Thank you for choosing Holiday Inn Miami West - Airport Area and leaving us a fantastic 5-star review. We apologize for any confusion regarding breakfast not being included. We appreciate your feedback and will ensure our communication is clearer moving forward. It's our pleasure to provide a high-quality guest experience, and we hope to welcome you back soon for another memorable stay.Warm regards,Holiday Inn Miami West - Airport Area
