Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,6 Service et personnel
2,1 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not a happy camper!
Publié le 19 nov. 2021 sur HotelsHotel was closed, ended up sleeping in my truck!
Commentaires de Gestion de l’hôtel
21 nov. 2021 par Ammy, Gestion de l’hôtel
We are sorry to know this, Wenonah! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
par un voyageur
Publié le 23 oct. 2021 sur Expedia
par un voyageur
Baffling
Publié le 12 sept. 2021 sur HotelsThe whole experience was baffling. Online, it looked fairly decent and just what I needed for a simple, one night stay. On the booking, it said check in was at 3pm. I tried to go to the front desk to check in, only to find it was locked with no one answering the front desk phone. There were no signs of when the front desk person would be back or where they went. Called the number again, and was transferred to a national hotline where the representative tried to call the front desk, and then the manager, with no response. Since there were no other OYO locations in the area, I had to find a different hotel last minute, and may or may not get a refund since the issue was to be escalated and reviewed after 24-48 hours. Would not recommend, entire process stressful and unprofessional.
Commentaires de Gestion de l’hôtel
13 sept. 2021 par Joe, Gestion de l’hôtel
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joe
par un voyageur
Publié le 6 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2021 par Cheshta, Gestion de l’hôtel
Hi, Trevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
par un voyageur
Vomit
Publié le 3 août 2021 sur HotelsMakes you wanna puke Room 107
Commentaires de Gestion de l’hôtel
20 août 2021 par Jane, Gestion de l’hôtel
Sorry for the hassle you faced, Eli! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
par un voyageur
Publié le 29 juill. 2021 sur Expedia
par un voyageur
Publié le 4 juill. 2021 sur Expedia
This was easily the worst motel I have ever stayed in. The room smelled like pet urine. The carpets were stained. The blankets had cigarette burn holes in them. The towels were stained and frayed. When I opened up the refrigerator two roaches scurried out.
Commentaires de Gestion de l’hôtel
6 juill. 2021 par Karen, Gestion de l’hôtel
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Karen
par un voyageur
Publié le 2 juill. 2021
This motel room was a great price, however that was the only thing great about it. The room was dirty and the carpet wet. The curtains had filth all over it and the sheets looked dirty. The bathroom floor was very creaky and there was no trash cans. The towels had dog hair all over them. I had to get back into the dirty shower to rinse off again and use my clothes to dry off. I would not recommend this place to anyone. The staff was very nice and friendly.
Commentaires de Gestion de l’hôtel
3 juill. 2021 par Leo, Gestion de l’hôtel
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex
par un voyageur
Publié le 1 juill. 2021 sur Expedia
There was nothing even fair about the place. Floors where so dirty it would make your feet black with dirt. Children and adults making all kinds of noise late into the night. Even at $56 a night, it wasn't worth $20.
Commentaires de Gestion de l’hôtel
2 juill. 2021 par Marie, Gestion de l’hôtel
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!
par un voyageur
Publié le 26 juin 2021 sur Hotels
The hotel is an antique, however the room was clean and the staff were helpful…I would stay here again 😊
Commentaires de Gestion de l’hôtel
28 juin 2021 par Cheshta, Gestion de l’hôtel
Thank you for rating us with such awesome words, Josie! We will strive to keep up with your expectations always. Regards, Jacob
