Note fondée sur 1 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Emplacement super
Publié le 2 oct. 2024 sur HotelsOn en a pour son argent à part le parking toujours trop cher à $36 / nuit sans garantie qu’il y ait une place d’ailleurs..
Hôtel vétuste mais super emplacement.
J’y retourne souvent pour cela.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Complex General Manager, Gestion de l’hôtel
Dear Arnaud, We are delighted your overall time with us was pleasant and that you enjoyed our amazing location. However, we apologize for the inconvenience you experienced with the parking. We have taken note of your comments and will share them with the appropriate team as we are always looking for ways to improve our customer service. We appreciate your candid feedback and are grateful for your patience. Thank you for choosing us and for your loyalty. We hope you will revisit us should your travels bring you this way.Luis ArellanoComplex General Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
Hotel bien situé mais hotel vetuste, pas de service dans hotel ne vaut pas du tout le prix payé le seul point positif etant lacces a la mer chambres sont propres pour le
Commentaires de Gestion de l’hôtel
10 août 2024 par Complex General Manager , Gestion de l’hôtel
Dear Emmanuel, Thank you for taking the time to evaluate our hotel. We are happy to know you liked our well-maintained accommodations and appreciated the easy access to the beach. However, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Luis ArellanoComplex General Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Louis, We are thrilled you had an excellent stay at Lexington by Hotel RL Miami Beach, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Luis Arellano,Complex General Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Emplacement idéal directement sur la plage. Hôtel familial et secteur très tranquille. Personnel serviable et professionnel. Propre. Installations et chambres désuets, nécessite rénovation. Nous avons passé un bon séjour.
Commentaires de Gestion de l’hôtel
1 août 2024 par Luis Arellano Complex General Manager, Gestion de l’hôtel
Dear Karine, Thank you for choosing to stay at the Lexington by Hotel RL Miami Beach and for taking the time to share your experience. We appreciate you pointing out our convenient location and devoted staff. However, we regret not meeting all of your expectations with your room and will share your comments with our team to ensure future improvements. We look forward to welcoming you back whenever your travels bring you to Miami Beach!Luis ArellanoComplex General Manager
par un voyageur
Publié le 31 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Complex General Manager, Gestion de l’hôtel
Dear Genevieve, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Lexington by Hotel RL Miami Beach. We look forward to your return and wish you all the best with your future travels.Luis Arellano,Complex General Manager
par un voyageur
Publié le 27 mars 2024 sur Expedia
bonne place qualité prix
Commentaires de Gestion de l’hôtel
27 mars 2024 par Mario Mata, Gestion de l’hôtel
Dear Eric, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Lexington Hotel! All The Best,Mario MataFront Office ManagerLexington Hotel by RL
par un voyageur
Publié le 14 mars 2024 sur Expedia
Beaucoup de bruit dans les corridor , le soir et nuit , porte qui claque , parle fort mal insonorisé musique , auto
Commentaires de Gestion de l’hôtel
15 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Mario, Thank you for reviewing your stay. We hope you will accept our apologies for the noise disturbances from other guests of the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Luis Arellano,Complex General Manager
par un voyageur
Publié le 13 mars 2024 sur Expedia
Manque de calfeutrage à la porte de chambre pour le bruit et la lumière
Commentaires de Gestion de l’hôtel
13 mars 2024 par Complex General Manager, Gestion de l’hôtel
Dear Sonia, Thank you for choosing to stay with us and for sharing your comments. We appreciate your feedback and are pleased that you had a pleasant stay overall. However, we apologize for the concerns you had with the door in your room. Feedback such as yours allows us to continually monitor and improve our guest experience. We enjoyed having you with us and hope we will see you here again soon for an even better experience.Luis ArellanoComplex General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
C’était correct!
Commentaires de Gestion de l’hôtel
3 mars 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Karine, Thank you for the kind review of your stay at the Lexington by Hotel RL Miami Beach. Our goal is to provide comfortable accommodations combined with excellent service, and our team is pleased we exceeded your expectations! Thank you again for being our guest, and we look forward to your return.Luis Arellano,Complex General Manager
par un voyageur
Publié le 8 janv. 2024 sur Expedia
L’hôtel a besoin de rénovation et sourtout le restaurant de l’hôtel,
Mauvais odeur dans toutes l’hôtel.
Personnel de l’accueil est super gentil et agréable.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Complex General Manager, Gestion de l’hôtel
Dear Michel, Thank you for being our guest and sharing your observations. We are sorry for the disappointment you had with the look and feel of the property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We also apologize for the specific concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your comments to ensure we are well-poised to serve you better during your next stay. We hope you will reconsider and stay with us again the next time you are in the area.Luis Arellano,Complex General Manager
