Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
2,5 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2023 sur Expedia
Nothing
par un voyageur
Terrible
Publié le 17 août 2023 sur HotelsThe worst hotel I've been to in my entire life and I'm 49 years old I paid dearly for it but now if they give me a cheap offer I wouldn't go for anything in this world. Dirt everywhere in the bathroom, the dirtiest thing I've ever seen in a hotel, we even found a cockroach. A horrible musty stench. The air was from a window put on improvised and it did not cool at all.
I would not recommend this hotel at all. Terrible atmosphere
Commentaires de Gestion de l’hôtel
18 août 2023 par William, Gestion de l’hôtel
I'm sorry to hear about your negative experience at that hotel. It sounds like you had a truly unpleasant stay, and I understand how frustrating and disappointing that can be. It's essential for hotels to know about areas where they need improvement so that they can take steps to rectify the issues and provide a better experience for future guests. We value your feedback.
par un voyageur
Publié le 13 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2023 par William, Gestion de l’hôtel
Thank you for taking the time to provide your feedback; it is greatly appreciated.
par un voyageur
Publié le 11 août 2023 sur Expedia
Overall, this was one of the more disappointing hotels I have stayed at recently. The bed frame looked home-made, the bathroom had no extraction, the hotel airconditioning seemed to be broken and the room had a portable ducted AC unit which meant the windows couldn't close and there was a lot of street noise. This property just feels run down and tired.
Commentaires de Gestion de l’hôtel
11 août 2023 par William, Gestion de l’hôtel
I'm sorry to hear about your disappointing experience at the hotel. Your feedback is valuable, and I appreciate you sharing your concerns. It's disappointing when a hotel falls short of expectations, especially with issues like the bed frame, bathroom ventilation, and air conditioning. It sounds like the property could benefit from some improvements and updates. Your comments about the portable AC unit and street noise are also duly noted. I hope that your next hotel stay will be more comfortable and enjoyable.
par un voyageur
Publié le 8 août 2023 sur Expedia
Dont have one the stay was pk but the bathroom wasnt that clean
Commentaires de Gestion de l’hôtel
9 août 2023 par William, Gestion de l’hôtel
Thank you for sharing this feedback with us.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Room was tidy and very clean, guest services was speedy and very polite as well
Commentaires de Gestion de l’hôtel
27 juill. 2023 par William, Gestion de l’hôtel
Thank you for taking the time to share your experince and provide us with positive feedback.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2023 par William, Gestion de l’hôtel
Thank you for taking the time to provide your feedback; it is greatly appreciated.
par un voyageur
Publié le 27 juin 2023 sur Expedia
It was nice and clean. I waa able to walk to the beach
Commentaires de Gestion de l’hôtel
27 juin 2023 par William, Gestion de l’hôtel
Thank you for sharing your exprience with us and providing a 5/5 rating. We are glad you enjoyed your stay and always welcome you back.
par un voyageur
Miami
Publié le 25 juin 2023 sur HotelsNo A/C in a room in Miami? Ordered chicken and waffles and the waffle was a half cooked Leggo my Eggo!!!
Commentaires de Gestion de l’hôtel
27 juin 2023 par William, Gestion de l’hôtel
Oh no, that sounds like quite an unpleasant experience! Please reach out to me so that we can work together to make this better. We ensure every experience is a good one.
par un voyageur
Publié le 24 juin 2023 sur Expedia
TODO DE MUY MALA CALIDAD
Commentaires de Gestion de l’hôtel
25 juin 2023 par William, Gestion de l’hôtel
We apologize for any dissatisfaction you experienced during your stay at our hotel. We strive to provide a high-quality experience for all our guests, and we take feedback like yours seriously. To assist us in addressing your concerns, could you please provide more specific details about the aspects of the hotel that you found to be of poor quality? This information will enable us to investigate the issues and work towards improvements. We appreciate your feedback and look forward to the opportunity to make it right. Thank you for bringing this to our attention.
