Note fondée sur 1 714 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SAINTBARTHELEMY
Publié le 22 mai 2024 sur Expedia
Cerca al aeropuerto y servicio de transporte bueno
Commentaires de Gestion de l’hôtel
23 mai 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Parfait avant de partir en croisiere
Commentaires de Gestion de l’hôtel
22 mai 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Proximité aéroport
Commentaires de Gestion de l’hôtel
21 mai 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.
par un voyageur
Publié le 19 avr. 2024 sur Expedia
J'aime bien cette endroit mais si j'ai un commentaire négatif, mais pour ma part j'investirais dans la climatisation des chambres qui sont très bruyante.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Cher Serge,Nous vous remercions d'avoir pris le temps de partager vos inquiétudes concernant votre séjour.Il ressort de vos commentaires qu'il y a eu un problème pendant votre séjour concernant l'unité de climatisation et nous en sommes vraiment désolés. Même si nous nous engageons à éviter tout inconvénient à nos clients, il arrive parfois que nos efforts ne soient pas suffisants. Nous partagerons ces informations avec notre équipe de maintenance pour qu'elle puisse y travailler et éviter tout inconvénient à l'avenir.Encore une fois, merci pour vos précieux commentaires et nous espérons vous servir à nouveau chaque fois que vos voyages vous ramèneront à Miami.Sincèrement,Regency Miami Airport par l'équipe des services à la clientèle de Sonesta
par un voyageur
Publié le 13 avr. 2024 sur Expedia
I love it
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Dear Serge,We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review and consideration.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.We will be looking forward to the opportunity of welcoming you back soon.Regards,Regency Miami Airport by Sonesta Guest Services Team
par un voyageur
Publié le 19 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Dear Joelle,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
par un voyageur
Confortable
Publié le 13 févr. 2024 sur HotelsProche de l' aéroport. Bien insonorisé. Lits confortables.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Dear Catherine,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
par un voyageur
Publié le 20 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Dear Jerome,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
par un voyageur
Publié le 18 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Dear Benoit,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
par un voyageur
Publié le 6 déc. 2023 sur Expedia
This hotel is clean and very convenient. The staff was friendly when I checked in. The only thing is that the shuttle service transportation was not available in late evening when I landed. Otherwise this a very good option when you need to stay close to the airport.
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Regency Miami Airport by Sonesta Guest Services, Gestion de l’hôtel
Dear Eli,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
