Note fondée sur 1 361 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
All of the staff was amazing
Commentaires de Gestion de l’hôtel
23 août 2024 par Juan Garcia, Gestion de l’hôtel
Dear Valerie,Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our staff. We’ll be sure to pass along your compliments to the team. We look forward to welcoming you back soon!Sincerely, Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
Mauvais rapport qualité prix
Publié le 7 août 2024 sur HotelsSejour decevant : hotel vieillissant, personnel malaimable (a l exception d 1 personne a la conciergerie), literie inconfortable, robinetterie salle de bain qui fuit et mauvaise aeration creant beaucoup d humidité dans la salle de bain et dans la chambre, taxe de 45 usd facturee par defaut par jour pour utilisation du sauna, hammam, salle de fitness, 10 usd factures pour anticipation de consommation (c est de la vente forcee)
Photos des chambres et de l hotel embellies par rapport a la realite
Commentaires de Gestion de l’hôtel
8 août 2024 par Ross, Gestion de l’hôtel
Dear Estelle,We regret to hear that the property was not to your expectations, we appreciate the feedback and will use this to further better our guest experience. Thank you kindly.
par un voyageur
Publié le 20 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mai 2024 par Juan Garcia, Gestion de l’hôtel
Dear Marie, Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 4/5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
superbe vue en front beach
Publié le 10 mars 2024 sur Hotels La chambre choisie était front beach. Superbe vue. grande chambre. juste besoin d’être rafraîchie. Manque petite table sur le grand balcon.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Juan Garcia, Gestion de l’hôtel
Dear Eric,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Juan Garcia, Gestion de l’hôtel
Dear Gabrielle,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and your special mention of Anil who was able to assist you recovering your item. We cannot wait to have you back again and thank you for your 4-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
Publié le 3 mars 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
4 mars 2024 par German Sandoval, Gestion de l’hôtel
Dear Remy, thank you for your feedback, we hope you and your family had a great time with us.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Juan Garcia, Gestion de l’hôtel
Dear Sebavnmvkdistien,Thank you for taking the time to share your recent experience at Sole Miami. We sincerely appreciate your comments regarding the overall property and our services as we are continuously looking for ways to enhance our guests’ experience. We cannot wait to have you back again and thank you for your 5-start review.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Outdated hotel in need of renovation. Dated rooms. No furniture to enjoy the balconies.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Juan Garcia, Gestion de l’hôtel
Dear Jean,Thank you for taking the time to share your feedback regarding your recent stay at Sole Miami. We value all forms of guest feedback as an opportunity to improve the services for our guests. We apologies for the inconveniences you experienced during your stay with our room amenities, we will ofcourse be sharing your feedback with our department involved.I would therefore hope that your experience on this visit will not dissuade you from staying with us again. We hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.Thank you for choosing our hotel and we look forward to welcoming you again.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
Publié le 17 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Juan Garcia, Gestion de l’hôtel
Dear Ounissa,Thank you for your 4 stars rating! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.We look forward to welcoming you back at Solé Miami.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
par un voyageur
Publié le 14 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2023 par Juan Garcia, Gestion de l’hôtel
Dear Raluca,Thank you for your 4 stars rating! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.We look forward to welcoming you back at Solé Miami.Sincerely,Juan GarciaDirector of Front OfficeSole Miami
