Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
2,8 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Staff, Gestion de l’hôtel
Hello Delphine, thank you for taking the time to submit your feedback! We would like to take this opportunity to apologize for any and all inconveniences you may have experienced during your stay here with us. It is dire to us that we are constantly ensuring how we can improve our overall guests satisfaction and ensuring that all comments and concerns such as the ones you've shared with us are being addressed. Therefore, thank you once more for taking the time to do so and share your experience with us. Best Regards,
par un voyageur
Publié le 24 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mai 2024 par Hotel Staff, Gestion de l’hôtel
Hello Martin, thank you for taking the time to submit your feedback pertaining to your stay here with us. We would like to take this moment to apologize for any and all inconveniences that you may have faced throughout your stay. We will also be sharing your comments and concerns with the remainder of the staff in order to ensure that we are working towards improving these areas of concern. Therefore, thank you once more for taking the time in doing so.
par un voyageur
Bien que pour dormir ! pour dormir
Publié le 20 févr. 2023 sur HotelsCommentaires de Gestion de l’hôtel
20 févr. 2023 par Hotel Staff, Gestion de l’hôtel
Hello Patrick! Thank you for taking the time out of your day to write out your review regarding your stay here with us! We are extremely grateful to hear back from our guests here at the Baymont Inn & Suites. Therefore I will be taking the time to share your comments with the remainder of the staff. Thank you!
par un voyageur
On y va depuis 12 ans, on y retournera plus.
Publié le 2 sept. 2022 sur HotelsJ’étais venu la semaine d’avant (même prix) mais cette fois ci pas de frigo dans les chambres (d’usage dans toutes les chambres aux USA). Explication : « vous n’avez pas payé assez cher » (pourtant même résa hotels.com précédente). L’eau de la piscine verte (pas à cause des produits d’entretien). Ménage sur demande passe à l’aube : « c’est de suite ou on ne repasse pas »…. 3 jours sans ménage, serviettes propres et poubelles vidées.
Commentaires de Gestion de l’hôtel
2 sept. 2022 par Carolyn Reynoso, Gestion de l’hôtel
Dear Florence,I am so sorry to hear that your experience with ourproperty has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. My deepest apologies for any inconvenience we have caused you. Please contact the property directly so we may discuss in further detail. Thank you.
par un voyageur
Séjour familial
Publié le 13 août 2022 sur HotelsHôtel correct. Cependant, literie trop molle et inconfortable. Il n’y avait pas souvent de personnel à l’accueil. J’ai oublié des AirPods dans la chambre et j’ai beaucoup de mal à joindre quelqu’un au téléphone. Salle de petit-déjeuner exiguë.
Commentaires de Gestion de l’hôtel
15 août 2022 par Hotel Staff, Gestion de l’hôtel
Thank you, Michele for sharing this feedback. Your feedback is very important and valuable to us. Please allow me to apologize for the challenges you experienced as this is not in line with our standards or what our guests typical experience. The detailed comments you provided regarding your stay is truly appreciated. This feedback will be shared with the leadership team to ensure we address any gaps in service we may have. Thank you again, and I hope we will have an opportunity to serve you more favorably in the future.
par un voyageur
Publié le 9 mai 2022 sur Expedia
Chambre salle, lit et moquette non propres
Commentaires de Gestion de l’hôtel
11 mai 2022 par Hotel Staff, Gestion de l’hôtel
Thank you, Youssef for sharing this feedback. Your feedback is very important and valuable to us. Please allow me to apologize for the challenges you experienced as this is not in line with our standards or what our guests typical experience. The detailed comments you provided regarding your stay is truly appreciated. This feedback will be shared with the leadership team to ensure we address any gaps in service we may have. Thank you again, and I hope we will have an opportunity to serve you more favorably in the future.
par un voyageur
Publié le 26 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2022 par Hotel Staff, Gestion de l’hôtel
Hello Viralkumar, thank you so much for your feedback. We always like to take into account our guests feedback, whether its negative or positive, as it gives us a first hand layaway into what areas need improvement within the property. Therefore we will be addressing your comments and concerns directly with the remainder of the staff. Thank you.
par un voyageur
Publié le 11 oct. 2024
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Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Staff, Gestion de l’hôtel
Hello Litzamarie, thank you for taking the time to submit your feedback! We are grateful to always hear back from our guests. We are sorry to see that your stay was perhaps not the most pleasant one. But we are consistently working on improving our overall guests satisfaction and we hope that you can choose us once again in the near future. We thank you again, and hope that you enjoy the rest of your day!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Thank you very clean and good front desk service thank you
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Excellent, i don't give it stars because it is being remodeled. However, this situacion does no bother me at all.
