We stayed at a private room for two nights one before and after our cruise.
First time, we stayed in a nice room, but there was lots of noise coming from a party that didnt let us sleep till very late.
The second time, we arrived early in the morning, around 9am and we were told that they had our room available but we had to pay extra if we wanted to check in early. When we asked what time we could comeback, the answer was around 13-13:30.
We were back around 13.15 and another receptionist this time told us that the room wasnt ready yet.
We returned around 15.45 and we finally checked in. When we went to bathroom, we found out everything was dirty. When we complained to the reception, they sent someone to clean, but when she left the tube still had hair from the previous people.
It was very discouraging, to check-in to a room that supposingly took them so many ours to be ready, and at the end of the day it wasnt clean. :(