Note fondée sur 144 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,3 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Placé dans un endroit calme, grand appartement, gros plus la place de parking a disposition. Par contre point négatif la salle de bain vétuste, robinetterie vétuste
par un voyageur
Publié le 24 janv. 2023 sur Hotels
Appartement spacieux conforme à l’annonce. Bonne communication avec l’établissement mais quelques mauvaises surprises une fois sur place. L’appartement est très mal isolé du bruit, les fenêtres sont très fines, on entend énormément le bruit des avions qui passent juste au dessus. La salle de bain est dans un état moyen et il y a des odeurs nauséabondes qui remontent des canalisations.
Commentaires de Gestion de l’hôtel
26 janv. 2023 par Jason, Gestion de l’hôtel
Hi Aurélie, thank you for taking the time to share us your feedback and for your positive comment on our customer service and advertisement. We are so sorry though if you had some cleanliness and maintenance issues during your stay. Hope you informed us so we could have rectified it and made your stay better. Rest assured that these were noted for the housekeeping and maintenance checking and we hope to have a chance to host you again in the future and allow us to provide the high quality of service we are known for.
par un voyageur
Publié le 10 mars 2020 sur Hotels
Logement tres propre et bien situe... Le top
Commentaires de Gestion de l’hôtel
15 mars 2020 par Jason, Gestion de l’hôtel
Thank you for your great feedback Malik. I'm sure the team will be thrilled that you are satisfied with your stay with us. We are happy that you liked that cleanliness and the location of the property. It has been a pleasure hosting you during your stay. I hope you consider us again on your next visit. See you again soon and Travel Safe!
par un voyageur
Lots of problems
Publié le 27 déc. 2019 sur HotelsNo light in bedroom, no tv, no internet. The door to outside was not secured (impossible to lock it)... after lots of mails, someone come to repare the door lock and the light (after 3 days...) and we finished the stay without tv and internet.
Someone promise us a refund of 100$ for all the problems, it was one and half month ago... I am still waiting about it !!!
VERY BAD !!
Commentaires de Gestion de l’hôtel
9 janv. 2020 par Jason, Gestion de l’hôtel
Hi Sebastien, thank you for staying with us. I hope you had a great time in Miami! I am very sorry for the inconvenience during your stay. I had personally addressed the issues you had raised before to ensure all it is properly fixed. Also, the refund had also been sent to you. We hope that we could host for you again next time.
par un voyageur de Sanford
Publié le 30 juill. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
13 août 2024 par Jason, Gestion de l’hôtel
Hi Naiya, Thank you for leaving us such a positive feedback. Happy to know that you had a great stay Looking forward on your next stay with us!
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Nice and clean, good value.
Commentaires de Gestion de l’hôtel
13 août 2024 par Jason, Gestion de l’hôtel
I am pleased to know that you are satisfied with our clean place and location david. Thank you for leaving your review. Looking forward hosting you again in the future!
par un voyageur
Publié le 24 juin 2024 sur Expedia
Loved the friendly staff and overall experience
Commentaires de Gestion de l’hôtel
13 août 2024 par Jason, Gestion de l’hôtel
Thanks for leaving us such a wonderful review Nathan. We are thrilled that you had a great time, our staff will definitely be happy to read what you wrote. Thank you for your feedback. See you again in the future!
par un voyageur
Publié le 24 juin 2024 sur Expedia
Good place for a vacation
Commentaires de Gestion de l’hôtel
13 août 2024 par Jason, Gestion de l’hôtel
Thank you so much Muhammad for your amazing feedback. Excellent property and great location indeed! Hope to host you again soon!
par un voyageur
This place is not safe
Publié le 25 mai 2024 sur HotelsThe pic doesn’t represent the property, it shows the opposite building, This place is not safer, everything was stolen from the car.
par un voyageur
Publié le 17 mai 2024 sur Expedia
Thermostat batteries were old, so we couldn't change the temperature, which was set at 46F. Door lock batteries were old, so getting in the unit and trying to lock the unit was a challenge. Unit is advertised as having a sofa, but it is not a pull out sofa, so probably good enough for a child. Communications were perfect, 10/10...They did offer for maintenance to come and replace batteries, I just wasn't in the unit enough to wait for them. I believe that should have been noted and addressed by cleaning crew before we showed up.
