Ratings based on 702 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Guaynabo

Posted Dec. 13, 2024
Comment from Hotel Management
Dec. 14, 2024 by Customer Service, Hotel Management
Jose, we are thrilled you enjoyed your stay at The Altair Bay Harbor Hotel. We can't wait to welcome you back again soon!
4 out of 5
by A traveller

Posted Sep. 23, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Customer Service, Hotel Management
Tranie, thank you for choosing to stay with us at The Altair Bay Harbor Hotel. We're pleased you had a positive experience and look forward to welcoming you back in the future.
5 out of 5
by A traveller

Posted Sep. 22, 2024 on Expedia
Staff is there to assist you and are friendly and a pleasure to work with. Property was clean, and room was spacious and comfortable. Pool deck had a gorgeous view. Hotel had large breakfast options included in the reservation. Hotel was quiet and pleasant. Loved this stay and hope to visit again.
Comment from Hotel Management
Sep. 23, 2024 by Customer Service, Hotel Management
Shirel, thank you for staying with us at The Altair Bay Harbor Hotel. We’re delighted you loved your experience and enjoyed the spacious rooms, gorgeous pool deck view, and our breakfast offerings. Our team members are always happy to assist. We look forward to welcoming you back for another pleasant visit.
5 out of 5
by A traveller

Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 17, 2024 by Customer Service, Hotel Management
Perl, thank you for choosing The Altair Bay Harbor Hotel. It’s wonderful to hear you had a great time. We look forward to welcoming you back soon!
4 out of 5
by A traveller

Posted Sep. 10, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Customer Service, Hotel Management
Joseph, thank you for choosing to stay with us at The Altair Bay Harbor Hotel. We're glad to see your positive rating and look forward to welcoming you back for another enjoyable experience.
4 out of 5
by A traveller

Posted Sep. 6, 2024 on Hotels
Comment from Hotel Management
Sep. 7, 2024 by Customer Service, Hotel Management
Lea, it’s wonderful to hear you had a great time at The Altair Bay Harbor Hotel. We're looking forward to welcoming you back soon. Safe travels!
5 out of 5
by A traveller

Posted Aug. 29, 2024 on Expedia
Place was great. Area is really convenient with lots of Kosher restaurants all around. Staff are great.
Comment from Hotel Management
Aug. 30, 2024 by Customer Service, Hotel Management
Amihai, thank you for staying with us at The Altair Bay Harbor Hotel. We’re delighted you loved the convenient location and the nearby dining options. It's also fantastic to hear that our team members made a positive impression. We're looking forward to your next visit!
3 out of 5
by A traveller

Posted Aug. 25, 2024 on Hotels
Super expensive for an average experience. Other hotel across the street cost 1/3 the price and offers the same type of room and cleaning. Check in staff were ok, breakfast staff were absolutely disrespectful and rude, check out was fast. Not worth the cost.
Comment from Hotel Management
Aug. 26, 2024 by Customer Service, Hotel Management
Rachel, thank you for sharing your feedback. The team is committed to providing the best possible experience. They will closely observe the matter you pointed out to better assist future guests. Your comments about the check-in and check-out process have been acknowledged.
5 out of 5
by A traveller

Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Customer Service, Hotel Management
Isaac, we're delighted you had a wonderful experience at The Altair Bay Harbor Hotel. Thank you for choosing to stay with us. We're looking forward to welcoming you back soon!
4 out of 5
by A traveller

Posted Aug. 9, 2024 on Expedia
Everything is white, sitting area, smells good.
Comment from Hotel Management
Aug. 9, 2024 by Customer Service, Hotel Management
Isfira, thank you for staying with us at The Altair Bay Harbor Hotel. We appreciate your feedback and are pleased you enjoyed the ambiance and pleasant fragrance. We look forward to welcoming you back in the future.