Note fondée sur 3 082 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Très bon hôtel
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Donnie Singleton Jr. - Front office manager, Gestion de l’hôtel
Dear Zidane, Thank you for your next to perfect rating! We’re glad to know you enjoyed your stay and appreciate your positive feedback. If there's anything we can do to make your next visit even more exceptional, please feel free to share. We’re always looking for ways to enhance our guests' experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
J’ai adoré !
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Evan, Director of Front Office, Gestion de l’hôtel
Good Afternoon Eric! Thank you for the 5 star review and we are so glad you loved our resort! We look forward to welcoming you back again in the near future!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Robert, Overnight Manager, Gestion de l’hôtel
Dear Yaelle, Thank you for the perfect rating! We’re thrilled to hear that you had an outstanding experience with us. We look forward to welcoming you back for another exceptional stay in the future.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Robert, Overnight Manager, Gestion de l’hôtel
Dear Ibtissam, Thank you for your review! We're glad to hear you had a good experience with us. If there's anything specific you think we can improve, we would love to hear your feedback. We hope to welcome you back soon!
par un voyageur
Publié le 8 juill. 2024 sur Expedia
C’était magnifique
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Robert, Overnight Manager, Gestion de l’hôtel
Dear Jonathan, Thank you for your wonderful review! We're thrilled to hear that you had such a great experience. We look forward to welcoming you back for another fantastic stay. Thank you for choosing us!
par un voyageur
Publié le 25 mai 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
1 juin 2024 par Mr. Jose Rodriguez, Gestion de l’hôtel
Dear Jean, Thank you for your perfect 5/5 rating! We’re thrilled to hear that you had an excellent experience with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Une grande partie du personnel n’est pas du tout accueillante, pas souriante et met même mal à l’aise par son attitude hautaine (femme de la réception et femme du pool). Les bagagistes sont très gentils par contre.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Mr. Jose Rodriguez, Gestion de l’hôtel
Dear Magali, Thank you for sharing your feedback with us. We apologize for any discomfort you experienced during your stay due to interactions with some members of our staff. Providing warm and welcoming service is a top priority for us, and we regret that your experience fell short of expectations in this regard. We appreciate your recognition of the positive interactions with our baggage handlers, and we will ensure to pass along your kind words to them. Additionally, please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that all guests receive the attentive and friendly service they deserve. Your feedback is invaluable to us as we strive to continually improve, and we hope to have the opportunity to welcome you back for a more positive experience in the future.
par un voyageur
Publié le 25 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Mr. Jose Rodriguez, Gestion de l’hôtel
Dear Laetitia,Thank you for giving us the opportunity to host your vacation. We appreciate the time you took to rate our establishment.It was an honor hosting you and It would be an honor to have you back in for a future trip so that we may serve you with the warmth and hospitality for which we are recognized.
par un voyageur
Publié le 18 août 2023 sur Expedia
Beau séjour
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Mr. Jose Rodriguez, Gestion de l’hôtel
Dear Manon,Thank you for giving us the opportunity to host your vacation. We appreciate the time you took to rate our establishment and letting us know that you enjoyed your time with us.It would be an honor to have you back in for a future trip so that we may serve you with the warmth and hospitality for which we are recognized.
par un voyageur
Publié le 18 août 2023 sur Expedia
Le personnel est au top, les équipements sont tres bien entretenus, les chambres sont spacieuses et bien entretenues, accès à la plage tres facile
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Mr. Jose Rodriguez, Gestion de l’hôtel
Dear Phillippe,Thank you for giving us the opportunity to host your vacation. We appreciate the time you took to rate our establishment and letting us know that you enjoyed your time with us.It will be an honor to have you back in for a future trip so that we may serve you with the warmth and hospitality for which we are recognized.
