Note fondée sur 130 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tired accommodations
Publié le 28 juin 2024 sur HotelsRoom was old, had a musty/moldy smell, will not stay again.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Carla Engle, Gestion de l’hôtel
I am sorry we did not meet your expectations. After the desk staff had to call the police and you told us you were going to write us a bad review, we were expecting this. I am not sure, under the circumstances, you would feel welcome staying here again. Please feel free to call me if you want to talk about this further.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Awesome...never bothered lots of boats to take out for free...nice grill...fire pit...and games 😀
Commentaires de Gestion de l’hôtel
27 juin 2024 par Carla Engle, Gestion de l’hôtel
Thank you for the great review! We are happy you enjoyed our outdoors activities and hope you will stay with us again!We appreciate your business!
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Carla, Gestion de l’hôtel
Thank you for the great review! Our staff work hard to ensure your stay is comfortable and memorable, and we hope you will book with us again!
par un voyageur
Publié le 21 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Carla Engle, Gestion de l’hôtel
Thank you for the good review, we all work hard to make your stay memorable and hope you will book with us again when you travel to the Upper Peninsula. We appreciate your positive feedback!
par un voyageur
Publié le 21 oct. 2023 sur Expedia
Worest experience
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Carla Engle, Gestion de l’hôtel
I am sorry we did not meet your expectations. Unfortunately, being away from the cities, our WIFI internet is not always the best it can be as the weather and atmosphere plays alot into the quality of it. I hope your stay was not the worst you ever had, it looked like you and your friends were enjoying yourselves around the campfire. If you would like to tell me more about what I can do to improve your stay, please feel free to call me.
par un voyageur
Publié le 16 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Carla Engle, Gestion de l’hôtel
Thank you for booking with us. I am sorry your neighbors were so noisy, they were European road rally race car drivers celebrating. My after hours number is posted at the office door, and if I were made aware of their inconsideration at the time, I would have been able to ask them to quiet down. I hope you enjoyed the rest of your trip.
par un voyageur
Publié le 16 oct. 2023 sur Expedia
The drive way and parking lot is gravel road, it was very muddy when we arrived, mud were all over my shoes and luggage.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Carla Engle, Gestion de l’hôtel
We had snow and rain for several days, I am sorry your shoes and luggage were soiled in the driveway
par un voyageur
Publié le 1 oct. 2023 sur Expedia
No staff available for check-in or check-out!!
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Carla Engle, Gestion de l’hôtel
Our office is manned 24 hours, but at quiet times, the managers are available by phone, My phone is listed at the office door and I am always available, too.
par un voyageur
Publié le 18 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Carla Engle, Gestion de l’hôtel
Thank you for staying with us and we appreciate the good review. Our staff work hard to ensure that your stay is enjoyable, and we hope you will book with us again when you travel to Baraga County.
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Carla Engle, Gestion de l’hôtel
Thank you for talking with me about your review. We did look at the screen door and we will fix that. With our geography here, the Upper Peninsula has five iron ranges, that is areas where iron ore is found in large formations and is mined and shipped all over the United States to foundries, turned into steel and used for automobiles, buildings, and more. There are several major mines in our area.As we are in the country and do not have city water but have a deep well. All Upper Peninsula residents who do not live in towns have wells. These wells are drilled through the ore rock formations and this makes our water taste different depending on the rock formations they drill through to get water. The well at the Bear Paw- as well as other wells in the area- have an odor from the iron that smells like Sulphur, or egg yolks is the best way I can describe it. This is what you smelled when you showered. Some people like the taste of the water, and others prefer bottled water to drink, which is available in the office. The health department requires water testing for bacteria quarterly, as well as a chemical analysis annually. We have never had a bad report, meaning our water is excellent. As it was so cold the night before, Jeremy did turn your heater up to ensure the room was cozy for you when you arrived, that is why it was so warm when you checked in. He was only looking out for your comfort.Thank you again for staying with us, I hope you enjoyed the rest of your trip.
