Ratings based on 926 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 20, 2024 on Hotels
Breakfast was ok, not great.
Comment from Hotel Management
Oct. 20, 2024 by Lisa, Hotel Management
Dear Roger, thank you for choosing us and the score of 10 out of 10!
by A traveller
Posted Oct. 19, 2024 on Expedia
Comment from Hotel Management
Oct. 19, 2024 by Lisa, Hotel Management
Dear Malaika, thank you for choosing to stay with us!
by A traveller
Posted Oct. 19, 2024 on Expedia
close to newport
Comment from Hotel Management
Oct. 19, 2024 by Lisa, Hotel Management
Dear Heddy, Thank you for the review. I hope you enjoyed beautiful Newport.
by A traveller
Posted Oct. 18, 2024 on Expedia
Comment from Hotel Management
Oct. 20, 2024 by Lisa, Hotel Management
Dear Anthony, I am sorry to read that you did not enjoy your stay!
by A traveller
Quite satisfied
Posted Oct. 17, 2024 on HotelsWe had a very pleasant stay at this Quality Inn. Friendly staff, the room was clean, comfortable bed, and copious amounts of hot water - also great coffee and a good selection of breakfast choices. recommended!
Comment from Hotel Management
Oct. 18, 2024 by General Manager, Hotel Management
Dear Kenneth,Thank you for your kind review! We’re delighted you had an enjoyable experience at Quality Inn & Suites Middletown - Newport! It’s fantastic that our welcoming team, relaxing accommodations, and delicious breakfast offerings contributed to your stay. We appreciate your recommendation, and we look forward to welcoming you back soon for another pleasant visit!Sincerely,Parul PatelGeneral Manager
by A traveller
Expensive, not luxurious.
Posted Oct. 17, 2024 on HotelsThe bathroom didn't seem clean. The floor was visibly dirty. This location could use a deep clean and some updates.
Comment from Hotel Management
Oct. 17, 2024 by Lisa, Hotel Management
Dear Jillian, I am sorry you did not enjoy your stay. I will share your feedback to the Housekeeping team.
by A traveller
Posted Oct. 16, 2024 on Expedia
Location worked well for us . Clean and quiet
Comment from Hotel Management
Oct. 16, 2024 by General Manager, Hotel Management
Dear Charles,Thank you for your review! It's wonderful that you enjoyed so much about your stay, especially the location and cleanliness. We appreciate your kind words and hope to welcome you back to Quality Inn & Suites Middletown - Newport for another terrific stay in the future.Sincerely,Parul PatelGeneral Manager
by A traveller
Posted Oct. 15, 2024 on Expedia
Doors cannot be opened or closed quietly, so there is a lot of noise in the morning as all movement in the hallway you are in as others open and close doors.
Comment from Hotel Management
Oct. 16, 2024 by General Manager, Hotel Management
Dear Marcia,Guest satisfaction is important to us, so we're happy that aspects of your stay were pleasant. However, we apologize for any inconvenience with noise, and we'll share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.Sincerely,Parul PatelGeneral Manager
by A traveller from Ottsville
Posted Oct. 14, 2024 on Expedia
The room itself was very clean and spacious. Nice bathroom facilities. But the hallways and doors leading up to the room were dirty, scuffed, chipped, and just looked 'beat'. New paint job and repair work on trim and doors needed! Trash was left in the hallway for over a day before being picked up.
Comment from Hotel Management
Oct. 14, 2024 by Lisa, Hotel Management
Dear Brenda, Thank you for choosing to stay with us! I will share your valuable feedback to the Housekeeping and Maintenance team!
by A traveller
Vety clean hotel and comfortable.
Posted Oct. 11, 2024 on HotelsComment from Hotel Management
Oct. 14, 2024 by Lisa, Hotel Management
Dear Edward, thank you for choosing to stay with us!
