Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par RG, Gestion de l’hôtel
Dear JeffThank you for taking the time to rate our hotel. We apologize for any inconvenience that you experienced. We would have liked to know what went wrong with the room or the service. We always like the opportunity to make your stay more pleasant. We ask that the guest please let us know so we can try our best to fix the issue or give you options. We thank you once more for your rating and we hope that you find a hotel to your liking in the near future.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Me gusta por lo conveniente
Commentaires de Gestion de l’hôtel
28 juill. 2024 par rg, Gestion de l’hôtel
Querido HéctorGracias por tomarse el tiempo para revisar nuestro hotel. Apreciamos los comentarios positivos. Esperamos verlo pronto.
par un voyageur
Good
Publié le 27 juill. 2024 sur HotelsIt was nice to have an on-site bar. Beds were good but pillows not so much. Overall, a good stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Rebecca,We're glad to hear you enjoyed our on-site bar and found the beds comfortable during your stay. Your feedback about the pillows will be shared with our team for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again soon.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
…
Commentaires de Gestion de l’hôtel
20 juill. 2024 par rg, Gestion de l’hôtel
Dear CharlesThanks for staying with us. We appreciate your rating!
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Location is very convenient
Commentaires de Gestion de l’hôtel
20 juill. 2024 par rg, Gestion de l’hôtel
Dear SylviaThank you for taking the time to review our hotel. We appreciate the positive feedback. We hope to serve you in the near future.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
We were up graded to a suite do to the elevator not working. Our toilet was clogged. Told them at front desk no concerns
Commentaires de Gestion de l’hôtel
16 juill. 2024 par rg, Gestion de l’hôtel
Dear AnnetteThank you for taking the time to tell us about your experience at Baymont by Wyndham Midland Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will find a hotel to your liking in the near future.
par un voyageur de Hattiesburg
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Hello Lester, We're sorry to hear that your experience was not up to par. Please feel free to contact us directly to discuss any areas of concern so we can address them accordingly. We appreciate your communication.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
The elevators were out of service and we had luggage so that was a bit of a struggle. The airport shuttle doesn't run all the time. They popped fireworks right outside of hotel most of the night.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for any inconvenience caused by the elevator and shuttle schedules not aligning with your needs. As for the fireworks, we understand that noise disturbances can be bothersome. We appreciate your feedback and will share it with the appropriate team.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Pillows were tiny squares. Door locks did not work until I really worked the door. Everything felt done cheaply.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Derek, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments will be shared with our team for further review. We hope to have the opportunity to welcome you back in the future for an improved experience.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Conveniently close to the airport I believe this hotel is suffering from a recent tornado that broke the elevator and may have causes some of the following issues I experienced at the hotel. Immediately upon entering my room it was very stinky. It smelled Damp almost like urine. The door fit poorly in the frame and light could be seen around it.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Matthew,We apologize for the inconvenience you experienced during your stay. Our team is aware of the situation regarding the elevator and is working on resolving it promptly. Regarding the issues you mentioned in your room, we appreciate your feedback and will address it with our maintenance team for further investigation and improvement. Your comfort is our priority, and we hope to have the opportunity to welcome you back in the future.
