Note fondée sur 621 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de MEDIA
Publié le 26 oct. 2024
The advertised airport shuttle never showed up. Waited for a hour and had to Uber
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Stephanie, Gestion de l’hôtel
Sorry for the confusion but you need to schedule an shuttle before hand. It is based on availability, as we share it with our sister hotel. Please let us know next time you are coming and we will schedule a shuttle for you. We appreciate your business and hope to see you again.
par un voyageur
Publié le 2 sept. 2024
Fridge did not work and they just said it is what it is and did not try to fix or replace with a working one. For breakfast. People coming off the streets are allowed to come in so lines are super long. By the time we got up there all the food was gone :(
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Stephanie, Gestion de l’hôtel
Hi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
par un voyageur
Publié le 25 août 2024 sur Expedia
Early Sunday morning a hotel water pipe broke. Unable to shower, brush teeth or flush toilet 🙁
Commentaires de Gestion de l’hôtel
27 août 2024 par Stephanie, Gestion de l’hôtel
We are sorry for the inconvenience that the burst pipe caused you. We appreciate your understanding. Thank you for the positive review. We appreciate your business and hope to welcome you back.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry to hear that you were unhappy with your stay. Please reach out to us directly with any specific feedback so we can address your concerns and improve our service. We hope to see you again!
par un voyageur
Exceptional
Publié le 20 août 2024 sur HotelsI get anxieties when booking reservations for hotels due to previous bad experiences. It was my first time traveling to Midland and staying at the Comfort Suites. Once i walked into the lobby I was very impressed with the atmosphere and cleanliness of the hotel. I had my fingers crossed that the room was going to be as nice as the lobby was. Thank you Comfort Suites for making my stay feel so relaxed.
Commentaires de Gestion de l’hôtel
20 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your glowing review. We are delighted that you were impressed with the cleanliness and atmosphere of the hotel. We are also delighted that you were able to enjoy a relaxing stay. We appreciate your business and look forward to hosting you again.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Hotel was clean and quiet.Receptionists were friendly and attentive.
Commentaires de Gestion de l’hôtel
20 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for the fantastic review! We're thrilled that you found the hotel clean and quiet and found our receptionists to be friendly and attentive. We appreciate your business and hope to welcome you back again soon.
par un voyageur
Publié le 16 août 2024 sur Hotels
My stay was good! Last stay the room was dusty but, other than that it was nice. The staff was friendly and helpful!
Commentaires de Gestion de l’hôtel
16 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for the positive review.I am sorry your room was dusty last time, that is unlike us. We appreciate the kind words about our staff. Thank you for your repeat business. We hope to host you again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your positive review, we appreciate your five-star rating. We appreciate your business and look forward to welcoming you back again soon.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Stephanie, Gestion de l’hôtel
William,Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
