Note fondée sur 480 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Always one of the best
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for staying with us and for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a great experience and that our accommodations met your expectations. Your kind words mean a lot to us and inspire our team to continue delivering the best possible service.We look forward to welcoming you back in the future and hope your next stay will be just as enjoyable.
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Amazeballs
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you so much for staying with us and for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a great experience and that our accommodations met your expectations. Your kind words mean a lot to us and inspire our team to continue delivering the best possible service.We look forward to welcoming you back in the future and hope your next stay will be just as enjoyable.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Cost a little high for this place but overall good
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
I want to extend my sincerest apologies for the service issues you experienced during your recent stay with us. It’s clear that we fell short of the high standards we aim to maintain, and I’m truly sorry for any inconvenience this caused.Please know that we take your feedback seriously and are already working to address the areas where we did not meet expectations. Your experience is important to us, and we are committed to ensuring that future guests do not face similar issues.If there’s anything specific you’d like to discuss or if there’s anything we can do to make it right, please feel free to reach out to me directly. We value your feedback and would appreciate the opportunity to regain your trust.Thank you for bringing these matters to our attention. We hope to have the chance to better serve you in the future.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Liked swimming pool and breakfast. Did not like air condition in room.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General manager , Gestion de l’hôtel
I hope this message finds you well. I wanted to personally reach out to apologize for the inconvenience you experienced with the air conditioning during your recent stay at our hotel.Ensuring your comfort is our top priority, and it is disappointing to learn that we fell short of your expectations in this regard. Please accept our sincerest apologies for any discomfort or inconvenience this may have caused you.I want to assure you that we take your feedback seriously, and we are actively addressing the issue with our maintenance team to ensure that it does not recur. Your comments are invaluable to us as they help us improve our services for future guests.Thank you once again for bringing this matter to our attention.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Enjoyed swimming pool facilities and the early breakfast menu. Air conditioning in room was a problem. I had to lower to 60's to maintain decent cooling but unit was noisy. Desk clerk offered another ròom upstairs or wait for maintainence engineer who was not available at the time. Three day stay was not comfortable.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General Manager, Gestion de l’hôtel
I hope this message finds you well. I wanted to personally reach out to apologize for the inconvenience you experienced with the air conditioning during your recent stay at our hotel.Ensuring your comfort is our top priority, and it is disappointing to learn that we fell short of your expectations in this regard. Please accept our sincerest apologies for any discomfort or inconvenience this may have caused you.I want to assure you that we take your feedback seriously, and we are actively addressing the issue with our maintenance team to ensure that it does not recur. Your comments are invaluable to us as they help us improve our services for future guests.Thank you once again for bringing this matter to our attention.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General Manager , Gestion de l’hôtel
Thank you so much for your recent stay at our hotel and for taking the time to leave such a perfect review! We're thrilled to hear that you enjoyed your experience with us.At Fairfield Inn, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. Your kind words will be shared with our team, who I know will be delighted to hear them.We hope to have the pleasure of welcoming you back to Fairfield Inn in the near future. If there is anything more, we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par General Manager , Gestion de l’hôtel
Thank you so much for your recent stay at our hotel and for taking the time to leave such a perfect review! We're thrilled to hear that you enjoyed your experience with us.At Fairfield Inn, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. Your kind words will be shared with our team, who I know will be delighted to hear them.We hope to have the pleasure of welcoming you back to Fairfield Inn in the near future. If there is anything more, we can do to make your next stay even more enjoyable, please do not hesitate to let us know.
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par General Manager, Gestion de l’hôtel
I am so pleased that you had a great stay during your time here at Fairfield Midland. It is always great to hear from our loyal guest. If you have a moment could you please let me know what made your stay exceptional? I always like to celebrate the team with details of what they are exceeding expectations on. We can't wait to welcome you back once you're back in the area
par un voyageur
Publié le 14 juin 2024 sur Expedia
Friendly
Commentaires de Gestion de l’hôtel
14 juin 2024 par General Manager , Gestion de l’hôtel
Dear [Guest's Name],I hope this letter finds you well and filled with the same joy and satisfaction you brought to us during your recent stay at our hotel. On behalf of the entire staff, I extend my warmest gratitude for your kind words and the perfect score you awarded us.Your feedback is invaluable to us, and receiving a perfect score from a guest like yourself reaffirms our commitment to providing exceptional service. It's truly heartening to know that we succeeded in making your stay with us a memorable one.Moreover, I'm delighted to hear that you appreciated the friendliness of our team. We take immense pride in fostering a welcoming and hospitable environment, and your acknowledgment of our efforts is deeply appreciated. Rest assured, your compliments will be shared with the entire staff, serving as a source of encouragement and motivation.At Fairfield Inn, we strive to create experiences that exceed our guests' expectations, and your satisfaction is our greatest reward. Should your travels bring you back to [Location], it would be our privilege to host you once again and provide you with another unforgettable stay.Thank you once again for choosing to stay with us and for taking the time to share your feedback. Your support means the world to us.Warm regards,LaceyGeneral Manager Fairfield Inn
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juin 2024 par General Manager , Gestion de l’hôtel
Dear William,Thank you so much for taking the time to share your feedback and for giving us a perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us.Your kind words mean the world to us and serve as a great motivation for our team to continue delivering exceptional service to all our guests. It's truly gratifying to know that we were able to meet and exceed your expectations, and we're delighted that you enjoyed every aspect of your visit, from the comfort of our accommodations to the attentiveness of our staff.We're grateful for the opportunity to have been a part of your journey, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing Fairfield Midland. We can't wait to have you back with us soon!Warm regards,Lacey General ManagerFairfield Inn
