Note fondée sur 366 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024
great home away from home
Commentaires de Gestion de l’hôtel
5 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Steve,We are pleased to hear that you felt at home during your stay with us. Providing a comfortable and welcoming environment is always our goal. Thank you for staying at Home2 Suites by Hilton Midland East and for giving us such a great review. We look forward to welcoming you back soon and ensuring another enjoyable stay.Krista Wright,General Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Great stay at the Home2 Suites in Midland. The room was clean and fresh and felt safe. I travel a lot for business and I can honestly say this was the best continental breakfast I have experienced. True breakfast options and great coffee.
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Jacob, We truly appreciate your compliments. Thank you! A fresh, clean hotel is one of the cornerstones of a memorable stay, and it means a lot to us when our housekeeping staff's hard work is recognized by our valued guests like you. We are also glad you were able to start your day off right with our complimentary breakfast. We appreciate you taking the time out of your day to recognize our efforts. We hope you choose Home2 Suites by Hilton Midland East any time your travels bring you back this way. Krista Wright, General Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Nunca mas rentaria esa propiedad , debido a que tenia una reserva para el 7/23/24 , y cuando llegamos mi esposa y yo , a las 11.00 de la noche ,nos dijeron que no teníamos ninguna resevacion , la muchacha que nos atendio fue muy mal educada y parece ser que vendieron la habitacion por un precio mas caro. Gracias al servicio al cliente de Expedia que con su esfuerzo nos consiguió otro hotel en el lugar casi a las 2.00 de la madrugada.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Javier, We are committed to providing our guests with a fulfilling stay and regret the inconvenience caused by the reservation. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. We hope to regain your trust on your future visit to our area.Krista Wright,General Manager
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Venita, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Krista Wright,General Manager
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Dear CHRISTOPHER, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Home2 Suites by Hilton Midland East.Krista Wright,General Manager
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Amy, We are thrilled you had an excellent stay at Home2 Suites by Hilton Midland East, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Krista Wright,General Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Very clean and had all the supplies we needed. And very dog friendly!
Commentaires de Gestion de l’hôtel
21 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Fred, We're thrilled you enjoyed the cleanliness and amenities at Home2 Suites by Hilton Midland East. It's wonderful to know our dog-friendly environment made your stay even better. We look forward to welcoming you and your furry friend back soon.Krista Wright,General Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Clean,new nice staff
Commentaires de Gestion de l’hôtel
18 juill. 2024 par General Manager, Gestion de l’hôtel
Dear CHRISTOPHER, Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and our staff friendly. At Home2 Suites by Hilton Midland East, we strive to provide a comfortable and welcoming environment for all our guests. We look forward to welcoming you back for another enjoyable stay in the future.Krista Wright, General Manager
par un voyageur de Corpus Christi
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Isabel, Seeing how much you loved your stay is the best thing we could hope for! Your feedback means a lot to us. Thank you for choosing Home2 Suites by Hilton Midland East.Krista Wright,General Manager
par un voyageur
Super CLEAN and EXCELLENT Customer Service!
Publié le 12 juill. 2024 sur HotelsSUPER CLEAN and EXCELLENT Customer Service! Just wish they had rooms with TWO QUEEN Beds available. Not a fan of pullout beds which our kiddo didn’t sleep that well on. Other than that…great room, great service and an enjoyable breakfast!!
Commentaires de Gestion de l’hôtel
13 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Jacqueline, Thank you for your kind words! We're thrilled you enjoyed your stay at Home2 Suites by Hilton Midland East. We appreciate your feedback regarding room options and are glad you found our service and amenities to your liking. We hope to welcome you back soon.Krista Wright,General Manager